Why this role matters
Payment Applications play a critical role in Airwallex’s merchant growth and revenue. By making it effortless for businesses to accept payments, you will help power the next generation of global commerce — and expand Airwallex’s impact around the world.
About the Team
At Airwallex, product development is a highly collaborative effort between engineering, design, partnerships, operations, legal, and go-to-market teams. You’ll be joining a fast-moving, experienced group of Product Managers dedicated to building innovative payment applications that empower merchants to accept payments across a wide range of use cases — without needing to write a single line of code.
The Payment Applications team focuses on building customizable, reliable, and seamless solutions for merchants — whether they are e-commerce businesses, SaaS platforms, or marketplaces. We care deeply about delivering outstanding merchant and shopper experiences, and take a user-centered approach to product development. We combine user research, experimentation, and data-driven insights to continuously refine our products. Our goal is to empower merchants to integrate Airwallex quickly, configure payments to fit their needs, and deliver the best possible payment experience for their customers.
This role is based in Shanghai, Hong Kong or Singapore.
Responsibilities
Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing.
Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements.
Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences).
Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance.
Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies.
Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data.
Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing.
Minimum Qualifications
5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services.
Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets.
Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments).
Strong ability to balance long-term product vision with short-term growth and execution needs.
Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions.
Flexibility to work across multiple time zones.
Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences.
Preferred Qualifications
Experience in building end-user experiences in invoicing, subscription billing, or merchant payment solutions, ideally with AI-powered automation.
Background in hyper-growth startup environments, fintech, or software engineering.
Experience collaborating with AI/ML engineers on billing and payments use cases such as fraud detection, automated reconciliation, invoice categorization, and revenue recognition.
Bachelor’s degree in Computer Science, Engineering, Data Science, Finance, or a related field is strongly preferred.