DESCRIPTION
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weâre the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain â and weâre looking for talented people who want to help.
Youâll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youâll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youâll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment.
If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, weâd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
Key job responsibilities
The Infra Delivery Manager will:
Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages
Manage the installation of racks in a data center environment
Guide, train and educate staff on the best practices related to all service owner issues
Manage tasks and deliverables across small to large-size projects
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Provide weekly report to the data center manager
Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
Recruit and train data technicians to ensure appropriate staffing levels
Host weekly staff meetings
Drive compliance to Amazon performance management requirements
A day in the life
The Infra Delivery Capacity Install Manager
Manage the daily operations for installing racks across the Amazon data center platform
Oversee their development and growth of their team
Tracking budgets, providing strategic direction and proposing technical solutions
Solve problems at their root and step back to understand the broader context
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnât followed a traditional path, or includes alternative experiences, donât let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worldâs most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating â thatâs why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereâs nothing we canât achieve.
Inclusive Team Culture
Here at AWS, itâs in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
Weâre continuously raising our performance bar as we strive to become Earthâs Best Employer. Thatâs why youâll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded .professionalBASIC QUALIFICATIONS
Speak, write, and read fluently in English, and have the ability to take direction in English
Speak, write, and read fluently in Spanish
Experience in management
Experience with Microsoft Office
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
Valid driver's license with access to a personal vehicle for daily use
PREFERRED QUALIFICATIONS
Experience as a network engineer with deployments for large-scale networks in a corporate environment and hands-on experience in physical infrastructure installations including hardware integration, racking, and cabling
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youâre applying in isnât listed, please contact your Recruiting Partner.