DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
The Loss Prevention Specialist (LPS) is a key high level hourly associate position in the Amazon Fulfillment Centers (FCs). In this role, you will lead the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, \& intellectual property) protection in a designated FC. You will reports to the Loss Prevention Manager responsible for their facility, and aid them in supporting the FC Operational team, and the cross functional teams throughout the organization.
Key job responsibilities
Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
Ensure internal controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
Inspire performance excellence on the part of all security services team members
Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
Meet or surpass your objectives that align with security service model
Identify, promote and implement security best practices in a designated FC
Serve as department’s liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies and the department’s performance
Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
Coordinate data collection, through database polling or data entry, from multiple FCs; and conduct analysis generating strategic and tactical interpretations
BASIC QUALIFICATIONS
2+ year experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field
Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
High school diploma or equivalent
- B1, Basic - Intermediate English Level
Shift work will be required, potentially to include nights, weekends and Public Holidays
PREFERRED QUALIFICATIONS
Familiarity with Lean Six Sigma concepts desired and certification
Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus
Bachelor's degree or on track to obtaining a Bachelor’s degree in less than one year
Experience with warehouse or distribution center services
Workplace Violence and/or Business Continuity experience
Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
Demonstrated ability to work independently with off-site supervision
Strong oral and written communication skills
Comfortable working in a fast-paced and multi-tasking environment
Analytical experience in performance based, action and results oriented setting
Proficiency in both Spanish and English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.