DESCRIPTION
Amazon is looking for a motivated individual for the profile of Senior Program Manager for S\&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed, on-time and at the lowest possible cost.
In this critical role, you will be responsible for driving forecast accuracy and operational efficiency across our global supply chain network. As a senior S\&OP analyst, you will leverage advanced analytics, optimize global planning tools, and implement process improvements to reduce forecast deviations and enhance operational productivity. Working closely with Operations, Transportation, and cross-functional teams, you will be instrumental in developing sophisticated forecasting methodologies and standardizing planning processes across regions. This position requires a blend of technical expertise in planning systems, strong analytical capabilities, and the ability to drive change in a complex, fast-paced environment.
This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the Amazon Brazil Fulfillment Operations.
Key job responsibilities
Forecast Optimization \& Strategic Planning:
Design and implement sophisticated forecasting methodologies;
Develop statistical models to improve prediction accuracy;
Create scenario planning frameworks to address demand variability;
Partner with Operations teams to align forecasts with operational capabilities;
Lead strategic initiatives to reduce forecast deviations and biases.
Global Planning Tools \& Systems Enhancement:
Evaluate and optimize input parameters in global planning systems;
Identify and correct systematic biases in planning tools;
Standardize data input methodologies across regions;
Develop validation protocols for planning system inputs;
Create feedback loops to continuously refine planning algorithms;
Coordinate with IT teams to implement system improvements.
Process Excellence \& Automation:
Architect scalable forecasting solutions leveraging advanced planning tools;
Implement automation to streamline routine planning processes;
Design and maintain planning systems integration;
Establish best practices for forecast exception management;
Drive standardization of planning processes across regions.
Advanced Analytics \& Performance Management:
Conduct complex statistical analysis to identify forecast deviation patterns;
Develop root cause analysis frameworks for forecast accuracy issues;
Create predictive models to anticipate operational challenges;
Quantify financial impacts of forecast accuracy improvements;
Analyze cross-regional variances in forecast accuracy.
Metrics Development \& Reporting:
Establish KPIs to measure forecast accuracy and bias;
Create dashboards for real-time performance monitoring;
Develop audit protocols for forecast quality assurance;
Lead continuous improvement initiatives based on performance data;
Track and report on planning tool optimization impacts.
BASIC QUALIFICATIONS
Bachelor's degree;
Experience with forecasting and statistical analysis;
Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions;
Experience delivering results for large, cross-functional initiatives/projects
Experience in business intelligence and analytics;
Experience optimizing for short term execution while planning for long term technical capabilities;
Experience in S\&OP, demand planning, or similar analytical roles;
Advanced English.
PREFERRED QUALIFICATIONS
PMP certificate, or MBA in supply chain management, operations, engineering, analytics or related field;
Knowledge of technical skills such as coding / statistics (python, R, Django, Spark etc.), data visualization, research;
Knowledge of ERP systems (e.g. SAP, ORACLE, Coupa) in large organizations;
Experience with statistical methods (e.g., A/B Testing, Regression);
- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.