Be part of a high performing team
Location: Sydney
Initial 6 months contract
The opportunity
The Product Insurance Manager is responsible for supporting Product Management activities across the insurance portfolio, including handling enquiries, reporting, communications, incident and issue management, product and plan-level insurance re-rates, insurance quote support, and disclosure and tender activities. The position works closely with business and operational teams to deliver insurance initiatives and ensure effective risk management practices.
The role supports the ongoing management and development of insurance products to ensure they remain contemporary, compliant, competitive, and aligned to target customer markets, including reviewing products and plans at risk of erosion due to premium impacts in line with insurance frameworks, erosion guidelines, and policies.
Description of division and business unit
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions.
Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.
About the role:
Support Product Management activities which includes enquiries, reporting, communications, incident \& Issue management, product and plan level insurance re-rates, insurance quotes support, disclosure and tender support.
Support the management and development of the insurance offer so that it remains contemporary, compliant and relevant for the customer target markets.
Support in reviewing products and plans at risk of erosion due to insurance premiums. Looking at insurance Framework, Erosion guidelines and insurance policies.
Support with the oversight, raising and remediation activities of product insurance related incidents and breaches to the incident management team.
Maintain the existing insurance product set to legal, industry and competitor standards, including initiating and project managing product enhancements as required. Including seeking appropriate business and Board approvals.
Ensure the insurance offerings with the various products are managed within the Risk Management Framework and all incidents identified are rectified within the appropriate timeframes and process.
Support the business as an SME on insurance related regulatory change and growth initiatives as required.
Assist with preparation of any relevant Management and/or Board Papers and Reports.
Liaise with key stakeholders, in particular the Australian Wealth Management and Wealth Platform teams, our Advisor and Workplace Sales teams to assist with product management and development initiatives.
About you:
Previous 5+ years’ experience in relevant professional role and working across a fast paced, customer/client service orientated team environment and/or financial service industry and driving a collaborative, high performance culture.
Competent understanding and experience of wealth management and end to end business operations.
Intermediate technical experience in specific area of business/function (be specific) of wealth management and end to end business operations.
Understanding of competitors propositions and Superannuation/Investment industry trends, as they relate to the wealth management, in particular platforms environment.
Understanding of the regulatory and compliance regime for financial services.
Appropriate tertiary qualifications or preparedness to undergo studies in business or finance desirable.
Ability to influence and engage peers/senior leaders to support execution of business outcomes.
Excellent relationship development and stakeholder management skills applied within a matrix business.
Strong ability to demonstrate day to day decision making that drives good customer outcomes and supportive environment for team members.
Ability to set targets \& goals and drive delivery of results.
Strong ability to analyse difficult problems and issues and identify solutions that improves or modifies existing processes or ways of working.
Excellent communication skills in written, verbal, virtual and face to face.
Strong interpersonal skills, able to work well with senior team members to solve problems, or complex client accounts where necessary.
Proven ability to work in an agile, dynamic environment.
Flexibility to work outside of immediate role remit if required.
Working at AMP
We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.
Wellbeing \& Benefits
We invest in the health, wellbeing, and development of all our people including our contingent professionals, by offering a range of great benefits to support you be your best, professionally, and personally:
Finance \& investment assistance and opportunities.
Salary packaging and novated vehicle leases.
Employee Assistance Program.
Access to discounted health and wellbeing initiatives.
Access to a range of discounted offerings via an extra’s benefits program.
Networking / professional development opportunities and events
We review applications as soon as we receive them and if we find our ideal person, we may close the role earlier than the advertised close date. If you are serious about expanding your skills with AMP as a contingent professional, then please click on the apply link.
Agencies should note that unsolicited resumes will not be accepted for this position and AMP will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the AMP Team will work with our preferred panel of agencies to source candidates for roles.