Lead Product Manager Lending

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you’ll make an impact

The Lead Product Manager, Lending is responsible for driving the commercial performance of AMP Bank’s lending portfolio through pricing, portfolio management and retention strategies, ensuring delivery of growth, margin and return targets while operating within risk appetite and supporting the Bank’s broader strategy.

You’ll make an impact by:

Lending portfolio performance \& optimisation: Manage day ‑ to ‑ day performance of the lending portfolio across mortgages and business finance, identifying risks and opportunities to deliver volume, margin and return targets within risk appetite, and supporting portfolio optimisation and product rollouts.

Pricing \& retention strategy: Lead new business and retention pricing through market and competitor monitoring, governance of pricing changes, committee representation and escalation management, balancing customer outcomes, profitability and portfolio sustainability.

Planning, forecasting \& commercial insight: Drive portfolio inputs into strategic planning and forecasting, maintain rolling forecasts, and partner with Finance, Treasury and Risk to ensure aligned assumptions, robust modelling and clear performance insights.

Customer journey \& experience optimisation: Support end ‑ to ‑ end lending journeys across platforms, identify and remove friction points, manage pricing and product complaints, and optimise retention and servicing interactions across the lending lifecycle.

Stakeholder leadership \& capability uplift: Act as a trusted commercial partner across Distribution, Marketing, Operations, Risk and Analytics, support broader lending strategy and transformation initiatives, and mentor junior product team members.

What you will bring to the team

Extensive mortgage product expertise, with 7plus years’ experience in banking or specialist lending environments, and a strong track record in pricing, portfolio management and commercial decision ‑ making.

Strong commercial and financial acumen, including forecasting, business case development and a clear understanding of return on capital and risk management.

Advanced analytical capability, able to translate complex data into clear insights, recommendations and actions for a range of stakeholders.

Proven stakeholder leadership, with the ability to influence, coordinate and collaborate effectively across teams, including senior leaders.

Highly organised and delivery ‑ focused, able to prioritise competing demands, manage multiple initiatives and consistently drive outcomes.

Clear and confident communicator, capable of articulating ideas with impact to varied audiences.

Collaborative leader, demonstrating drive, accountability and a strong team ‑ oriented mindset.

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.