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Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
As the Data Operations Engineer, you will be instrumental in the design, development, and implementation of data engineering solutions for the Apple Channel Sales team in ANZSA (Australia, New Zealand and South Asia) that have direct and measurable impact on Apple Sales and its customers.
Description
Partnering with internal and external partners you will be responsible for the data that enables our Sales Teams to make informed decisions. You will be the main architect behind our data infrastructure, ensuring that data is easily accessible, reliable, and actionable. This in turn will facilitate the automation of sales processes as well as the creation of insights, reports and AI solutions.
Key responsibilities include building, maintaining and optimising scalable data pipelines for both structured and unstructured data, enabling the development and deployment of AIML models. Collaborating with various cross functional, regional and global teams, you will optimise data processes, and ensure that our data practices align with industry standards, best practices and regulations.
This includes defining and disseminating global best practices, setting technical standards for data architecture, coding and and modelling conventions, and supporting data governance policies to ensure consistent data generation, processing, and reporting.
We are looking for an exceptional individual that lives at the intersection of development, operations, data, and systems engineering to build solutions for scalable data transformation and delivery.","responsibilities":"Develop and design data integration, pipelines and data ingestion processes for Apple internal and external data, structured and unstructured data sources.
Architect scalable and efficient data solutions using modern technologies and best practices.
Establish and enforce robust governance of our data assets, driving data scale, quality and compliance across the organisation
Implement data hygiene best practices to ensure our data is reliable for actionable insights.
Develop data models and mapping rules to transform raw data into actionable insights and reports.
Design and implement a semantic layer that integrates analytics data from multiple sources in an efficient and effective manner.
Collaborate with internal business stakeholders, cross-functional teams locally, regionally and globally, external vendors, and partners.
Develop and maintain user documentation, including data models, mapping rules, and data dictionaries.
Ensure data quality and accuracy by developing data validation and reconciliation processes.
Develop data quality monitoring and validation processes specifically for AIML datasets, including identifying and addressing data bias.
Understand data requirements for AIML model training and deployment, ensuring data is available in the appropriate format and quality.
Work with a cross-functional teams to implement data governance, including internal IT teams, engineers, data analysts, and business operations.
Enforce data governance and compliance strategy with continuous monitoring to assess data integrity, develop and use KPIs to ensure data quality and inform and align across the organisation.
Keep up-to-date with the latest industry trends and technologies to ensure work remains cutting-edge.
Preferred Qualifications
Development experience with cloud database environments like Snowflake, Dremio, Redshift or Databricks.
Proficiency in programming languages like SQL, Python, Java or R
Architecting and developing data pipelines through ETL tools, API integrations with systematic and cloud based source systems.
Strong understanding of data modelling, data warehousing, and ETL concepts
Familiarity with AI/ML model development lifecycle and data needs for training and deployment.
Experience and understanding of unstructured data, API development and basic frontend development.
Solid understanding of data governance frameworks.
Experience articulating and translating business questions into data solutions and proven ability to lead development projects from start to finish.
Able to balance competing priorities, long-term projects, and ad hoc requirements.
Demonstrated ability to positively influence and collaborate with people across all functional areas of an organisation.
Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment.
Outstanding ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining extreme attention to detail.
Eagerness and ability to learn new skills and solve dynamic problems in an encouraging and expansive environment.
Excellent communication skills, able to inspire non-technical colleagues on value proposition and impact of data governance.
Minimum Qualifications
BS or MS in Computer Science, Engineering or equivalent industry experience.
5+ years of experience in designing, building, and maintaining scalable data solutions for large-scale analytics.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.