Responsibilities
Collaborate with business teams to identify business insight from data, covering the entire customer engagement journey, including acquisition, on-boarding, usage growth and retention/anti-attrition for the entire spectrum of personal banking products/services
Proactively engage business teams to understand their business problems
Formulate an innovative analytic framework to effectively study the data with customer centric perspective
Explore the data, identify the business insight and consolidate the findings into an easy to understand structure
Present the findings to senior management and business
Develop and manage different portfolio management reports to effectively monitor the business
Requirements:
Degree holder with major in quantitative, numerical science, computer science or related disciplines
At least 5 years relevant working experience, preferably in financial services industry with proven track record and exposure in customer analysis, database marketing, report tracking and automation
Proven competence in data processing of huge volume of data by SAS and use of different office tools, such as Excel and PowerPoint
A mature self-starter with strong drive, solid analytic mind, remarkable problem-solving skills and good soft skills, including interpersonal, negotiation and project management
Open-minded and receptive to different new ideas
Excellent communication and presentation skills with good command of English and Chinese in both spoken and written. Fluent in Putonghua is an advantage
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.