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We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.
Whether you're building your future or starting your career â with us, you wonât do it alone. From creating solutions for our clients to building careers for our people
, we shape what matters,
and thatâs where you come in.
The purpose of the Product Owner is to work with our Stakeholders to ensure they successfully increase the value of their digital development efforts. This is achieved by defining, designing and prioritising digital product features of the programs/services provided by BDO Global IT.
The Product Owner translates the product vision into the product roadmap and weighs the different requirements coming from different stakeholders to realise the highest business value.
Product Owners lead the Product Teams and are accountable for developing, managing, and supporting their Product(s). The product owner is responsible for:
Managing the relationship with their Business Owner.
Working with Business Owner on prioritisation of the backlog.
Setting the roadmap for their Product to determine the inclusion of feature releases in each version.
Managing the Team to support their Product (you make it, you own it, you fix it).
Delivering any upgrades or enhancements required for their Product.
Facilitating any required user acceptance of upgrades to minimise business disruption.
Communicating and articulating the benefits of any new features and how they can help BDO deliver on its strategic goals.
Assisting in the adoption of new features to empower the users of their Product.
Maintaining the quality of their Product.
Each Product Owner will be accountable for recommending the tools their Team will require to successfully support and develop their Product(s). These tools will be reviewed in the context of an agreed and approved set of tools to ensure consistency in process, capability, and delivery.
What youâll be doing
Product management
Develop a clear vision about the direction of the product, that will ensure a maximum business value of the product and realizing ROI in alignment with the most important stakeholders of the product
Own the design and build of the BDO Global IT products and services, including maintaining and prioritising the product backlog of features, enablers and defects
Determine the product vision and roadmap within the boundaries defined by the Global IT vision
Develop and maintain an appropriately prioritised backlog of user stories for implementation
Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams
Use data analysis and reporting to drive product decisions, stakeholder engagement and backlog prioritisation
Coordinating between Global IT technology teams and firmsâ technology teams to deliver the product or service
Prioritise and maintain the product backlog, ensure refined backlog is always ready for the development team
Successfully deliver high quality content \& design that provides substantial and measurable business outcomes for firms
Identify and implement opportunities to leverage the latest technologies (AI, Big data) to enhance the product and efficiencies.
Scheduling \& communications
Responsible for communicating the vision to the scrum team; this extends from authoring user stories and specs that deliver an outstanding user experience to maintaining a well-managed user story backlog and delivery process to maximise team velocity
Ensure regular communication and scheduled meetings with individual firms to be appropriately advised, informed, and facilitated around their specific business requirements
Communicate effectively, develop strong relationships, and collaborate with internal and external stakeholders to ensure time-effective bespoke content.
Technical design \& integration liaison
Work closely with Architects and Integrators to ensure alignment, knowledge and awareness of ongoing deployments \& changes.
Responsible for working with architects and development teams to ensure that business, quality and functional goals are met with each product release
Available during sprints to the team to clarify any issues surrounding bugs, feature and scope.
Validate the solutions and verifies whether the quality is acceptable from a business and end-users perspective
Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the products
Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
Troubleshooting \& issue resolution
Focus on delivering quality solutions in a timely and effective manner in close cooperation with the Service Desk
Support and contribute to the resolution of operational issues encountered by users of the solution and contribute to the respective Route Cause and Problem analysis activities.
Reporting
Clearly communicate the product roadmap to deliver against program vision, goals and priorities
Milestone reporting on product status to the Project or Portfolio Manager
Provide detailed written specifications for business, design and technical review.
Qualifications and experience
1. Tertiary qualifications in Information Technology or a related discipline (e.g. University degree), entry-level vendor-aligned certification (e.g. Scrum alliance/Scrum org.) required
2. At least 5 yearsâ experience as a Product Owner in a complex, professional global environment
3. Data driven and demonstrated experience using AI, big data, analysis and research to produce product decisions
4. Experience developing, analysing and designing digital products and software
5. Strong stakeholder management skills at all levels with excellent communication skills both verbal and written
6. Strong understanding of Agile/ITIL methodologies
7. Proactive self-starter capable of managing multiple priorities in a face-paced environment
8. Demonstrate expertise in product lifecycle, UX/CX design, analysis and understanding of the respective accessibility standards.
9. Knowledge of Microsoft Operating Systems (e.g. Windows 7/8/10/11)
10. Knowledge of MS Office productivity, communication \& collaboration technologies (e.g. MS Office/Copilot/Teams etc.)
11. Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity
12. Excellent English language proficiency and good interpersonal communication skills.
Why BDO?
We inspire others, to go further
At BDO, your ideas matter. Youâre encouraged to think beyond the expected, explore new possibilities, and shape your own path. Here, you can make a meaningful impact, on your career, on your community, and on the future we build together.
We create together, to reach higher
Weâre a peopleâpowered organisation, united by our diverse strengths and shared ambition. Youâll join a collaborative global team that values your perspective, amplifies your ideas, and supports your growth. Through global connections, shared knowledge, and opportunities for mobility, youâll be part of something bigger: creating solutions that matter.
We build trust, to lead purposefully
Your expertise drives real outcomes at BDO. Youâll be part of an organisation that is trusted, recognised, and respected worldwide. With a strong commitment to integrity, sustainability, and positive impact, you'll be empowered to lead with purpose, both in the work you deliver, and in the communities where you live and work.
Privacy statement
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