GET TO KNOW US
“It is my desire to create the first true luxury brand of the 21st century.” — Tom Ford
Tom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford’s singular vision of modern glamour and crafted with the ultimate in quality and luxury.
KNOW THE ROLE
Tom Ford Beauty in our Brown Thomas Dublin store are currently looking for a Specialist to join their team, the role is 22.5 hours per week over 3 days, fully flexible, permanent contract with an immediate start.
KNOW WHAT WE’RE LOOKING FOR
Previous beauty/ artistry / fragrance experience is an advantage
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software is desirable
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Responsibilities will include:
Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager
Achieve the daily target of new customer recruitment as communicated by the Counter Manager
Utilize Customer Registry system to strengthen customer loyalty and maximize new launches and events through targeted customer communication
Adhere to the Tom Ford Beauty service standards at all times
Communicate and demonstrate product expertise with every customer
Maintain high standard of personal grooming as required by Tom Ford Beauty
Wear the Tom Ford Beauty uniform and maintain the uniform clean, professional condition
Adhere at all times to Tom Ford Beauty specific makeup guidelines
Help colleagues and promote team efficiency by being flexible and taking on tasks as required
Communicate information to the Counter Manager and colleagues as needed
Maintain high standards of time-keeping on the counter to ensure team efficiency
Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand image
Merchandise the counter according to brand guidelines
Adhere to brand hygiene standards and correct utilization of all selling/demonstration tools and take action to ensure the counter complies with these
Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the Counter Manager
Carry out any other duties as may be required to support the Counter/Business Manager, the Sales \& Education Executive and/or the Company from time to time
KNOW HOW WE WORK
Drive Creativity and Innovation
We think, move, and act fast. Our energy is channelled into creating unrivalled, exciting, social spaces—always bright, vibrant, never boring. We inspire at every opportunity.
Go Above And Beyond
We listen, learn, and go beyond to bring joy to every single customer interaction. We pride ourselves in bringing the warmest of welcomes, intuitive service, and style expertise to all our customers.
Do The Right Thing
We act with decency and respect at all times, elevating our role in delivering positive change and doing right by our customers. Constantly evolving, we strive for better, always with care and consideration.