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Customer Development Manager

Bunzl McLaughlin • 🌐 Remote

Remote Posted 1 day, 15 hours ago

Job Description

Customer Development Manager – Kerry

We currently have an exciting opportunity for a Business Development Manager (also referred to as Customer Development Manager) to join our Field Sales team at Bunzl McLaughlin covering the Kerry region.

This is an exciting opportunity for a sales professional who is keen to grow and develop a sales area within a thriving business.

Part of Bunzl plc, a FTSE 100 company, Bunzl McLaughlin is a market leader in the hospitality and catering sectors across Ireland, both North and South. Placing innovation at the heart of its corporate identity since 1894, Bunzl McLaughlin delivers a reputable and unparalleled level of excellence through both product offering and service.

At Bunzl, we pride ourselves in offering our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Being successful in this role means:

Having strong communication skills, both written and verbal with the ability to build good working relationships.

Previous experience of growing and developing a sales territory

Good listening skills with the ability to show empathy with customers to gain trust and establish rapport.

Sales experience within the hotel, restaurant, or catering industry would be advantageous.

Being self-motivated and persistent with the drive to succeed

Main Responsibilities:

Maximise sales and margin in the assigned territory

Populating customer management information on Salesforce

Key lead in managing customer relationships

Maintain relationships with existing customers and fill any gaps by identifying cross selling opportunities

Identify new customer opportunities, creating new customer profiles and win new business

Maintain Territory by creating journey plans to ensure time is best utilised

Promoting exclusive lines, Bunzl Advantage and weekly delivery within schedule

Co-ordinate customer contracts and margins

Providing quotations identifying profitable growth opportunities

Handling customer issues and queries including any credit notes

Responsible for the successful sales growth in line with the Company's objective, overall business plans, and strategies

Conducting monthly reviews of the relevant customer pipeline activity

Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies

Skills and Experience

Joining us as a Customer Development Manager the minimum criteria you will need are:

A minimum of 3 years of sales experience within the hospitality sector

Has developed and executed tactical sales plans including quotas and account objectives

Highly organised and has strong effective time management skills

Has demonstrated leadership qualities

Highly competent and computer literate with all Microsoft Office system

Experience required with utilising sales database tracking programs

Strong negotiating skills and capacity

Strong written and verbal communication skills

Equally strong listening skills

Highly customer focused

Highly efficient

Ability to set policies and remain flexible when customer conditions require

The Rewards

The successful Customer Development Manager will enjoy a competitive salary depending on experience, plus sales commission, a company car, laptop, and phone, and will also include:

29 days holiday (increasing to 34 days with service)

Opportunity to purchase additional holidays

Company Paid Healthcare cash plan

Life assurance

Company pension

Employee assistance programme

Employee discounts

Sharesave plan

Long service awards

Enhanced maternity/paternity pay

We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, just let us know.

Job Type: Full-time

Benefits:

Bike to work scheme

Company car

Company events

Company pension

Employee assistance program

Employee discount

Free or subsidised travel

Sick pay

Work from home

Work Location: On the road

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