Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P\&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
Job Summary
This position will focus on infrastructure \& code reviews to ensure solutions built and delivered are Highly Available and to minimize unplanned downtime.
Key Responsibilities
Expert troubleshooter within IT who has broad technical experience in multiple disciplines of IT and is willing to help our Incident and Problem Management teams
Understand root cause and the necessary tasks needed to ensure this incident does not recur
Validate root cause of incidents in nonproduction regions, ensuring that the cause is validated and then work with teams to determine the best approach to resolve
Participate in chaos testing - where we leverage a third-party tool to disable functions on a server and we verify that we can alert teams to the failure and then assemble a technical troubleshooting call to identify and restore the service
Leverage Observability tools set to define key transactions and observe their performance within systems
Create golden signal reporting and error budgets for development teams. Must know the framework
Perform failure analysis, leveraging chaos testing practices to break nonproduction systems to find weak points and work with infrastructure and development teams to improve the applications resilience
Requirements
At least 6 years of experience in a similar role as a Reliability Engineer or Resilience Engineer
Full English Fluency
BS in Computer Science or similar
Very strong experience using Code (writing, testing leveraging observability process) Ideally JAVA, C++
Hands on approach, troubleshooting, very technical background
Technical \& Business Skills
Site Reliability Engineer - Advanced
Trend \& Pattern Analysis - Advanced, Optimization,
Resilience Engineering - Advanced
Golden Signal Cyber Reliability (MUST)
Dynatrace - Intermediate (4-6 Years) Desirable, not a must, any other Observabilty tool
Gremlin - Entry Level (1-3 Years) Chaos testing, Failure modeling experience or similiar (Very Desirable)
Cloud Infrastructure, Experience: AWS / Azure / GCP - Intermediate (4-6 Years)
Strong Coding experience
Benefits
This position comes with competitive compensation and benefits package:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training \& Development
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.