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Director Of Food And Beverage

Centara Hotel & Residences Vân Đồn • 🌐 In Person

In Person Posted 2 days, 18 hours ago

Job Description

Hạn nộp: 31/01/2026 Mức lương: Tối thiểu 70.000.000đ

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Huyện Vân Đồn - Quảng Ninh

Giờ làm việc

Khác

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề

Quản lý, điều hành

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

10/12/2025 17:08

MÔ TẢ CÔNG VIỆC

Position Overview

The Director of Food and Beverage is accountable for the strategic, financial, and operational leadership of the hotel’s full F\&B portfolio, including:

1. Two all-day-dining restaurants (Mediterranean with Italian signatures and Asian with Chinese accents).

2. A large-scale banqueting operation servicing up to 1,500 guests.

3. Bar, lounge, in-room dining, and any satellite venues as applicable.

The role drives commercial performance, service excellence, guest satisfaction, operational governance, and organisational capability across all F\&B touchpoints.

Key Responsibilities

Strategic Leadership

Develop and implement an F\&B strategy aligned with market positioning, revenue objectives, brand standards, and owner expectations.

Lead long-term planning for menu evolution, outlet positioning, pricing strategy, and event portfolio growth.

Analyse market trends, competitive sets, and customer insights to maintain relevance and competitive advantage.

Operational Excellence

Oversee end-to-end service delivery for restaurants, bars, IRD, and banquet operations.

Ensure consistent execution of service standards, SOPs, upselling protocols, LQA requirements, and guest-journey frameworks.

Drive operational readiness for large-scale events, coordinating logistics, staffing, staging, and communication across departments.

Maintain strict control of hygiene standards, HACCP compliance, licensing, and safety governance.

Financial and Commercial Management

Deliver F\&B financial performance across revenue, profitability, cost ratios, and productivity metrics.

Oversee budgeting, forecasting, CAPEX planning, menu engineering, and pricing models for all outlets.

Ensure disciplined cost control for labour, food, beverage, and operating supplies.

Collaborate with Sales and Marketing to build high-yield event packages, promotions, and revenue-generating activations.

People Leadership and Culture

Build a high-performance F\&B leadership team including Restaurant Managers, Bar Manager, Banquet Operations Manager, and Head Sommelier.

Implement succession planning, structured training, coaching, and performance management systems.

Foster a culture grounded in accountability, guest service excellence, and cross-department collaboration.

Drive labour planning, rostering optimisation, and engagement metrics.

Banqueting and Events Leadership

Oversee all banqueting operations, ensuring flawless execution for events up to 1,500 guests.

Partner with Sales, Events, and Culinary to design compelling banquet packages and bespoke event solutions.

Conduct pre-event briefings, manage critical paths, and oversee service delivery, timing, and client satisfaction.

Ensure scalable systems for mass service, including staging, bar management, cashless systems, and guest-flow control.

Beverage and Wine Program Governance

Oversee beverage strategy, product curation, supplier negotiations, and wine list engineering.

Ensure stock accuracy, cost control, and compliance with licensing regulations.

Build signature beverage offerings tailored to each outlet’s culinary identity.

Cross-Department Collaboration

Work closely with the Executive Chef on menu development, cost governance, and operational optimisation.

Partner with Rooms, Finance, Sales, and Marketing to deliver integrated service outcomes.

Drive alignment with brand, owner, and corporate frameworks.

Sustainability and Compliance

Implement ESG-aligned F\&B strategies including waste management, energy efficiency, and local sourcing initiatives.

Maintain audit-ready documentation for all compliance requirements.

QUYỀN LỢI ĐƯỢC HƯỞNG

Competitive salary from 70 million VND++

Meal, accommodation, transportation, and phone allowances

Enntitlement to Service Charge and hotel facilities/benefits in accordance with Company policies

Full employee benefits in compliance with the Vietnamese Labor Law and Social Insurance regulations

YÊU CẦU CÔNG VIỆC

Qualifications and Experience

Minimum 5–7 years in a senior F\&B leadership role within four–five star hotels.

Proven experience managing multi-outlet operations and large-volume banqueting (1,000+ covers).

Demonstrated commercial acumen with strong financial literacy.

Track record of elevating service standards, guest satisfaction, and team capability.

Strong negotiation, stakeholder management, and communication skills.

Key Performance Indicators

Total F\&B revenue and GOP performance.

Labour productivity and cost control metrics.

Guest satisfaction, review scores, and service consistency indicators.

Event delivery accuracy and client satisfaction.

Compliance audit ratings.

Leadership effectiveness, engagement scores, and retention.

YÊU CẦU HỒ SƠ

The application requires in English version with a detailed description of Work Experience (Current – Past).

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