We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a "Java/Python_CMOD Operations Consultant" in our Banking Services Division.
Location - Downtown Toronto (Hybrid - 2 to 3 days office per week and rest day remote) Subject to changes
The CMOD Operations Specialist will be responsible for managing, supporting, and optimizing the IBM Content Manager OnDemand (CMOD) environment. The role involves system administration, storage management, database optimization, automation, and troubleshooting of CMOD-related issues to ensure high availability and performance.
Your future duties and responsibilities
IBM CMOD Administration – Manage CMOD instances, including setup, configuration, optimization, and troubleshooting.
Storage \& Backup Management – Implement and manage Hierarchical Storage Management (HSM), Tivoli Storage Manager (TSM), and tape storage solutions for CMOD archival.
Database \& Query Optimization – Optimize DB2/Oracle queries to improve document retrieval performance.
Automation \& Scripting – Develop UNIX Shell/Python/Java scripts for CMOD automation (e.g., indexing, archiving, retrieval process enhancements).
Monitoring \& Performance Tuning – Use Reveille, Splunk, Dynatrace, and other tools to monitor and improve CMOD performance.
Security \& Compliance – Manage LDAP integration, role-based access control (RBAC), encryption, and audit logs to ensure compliance with regulatory standards (SEC 17a-4, GDPR, HIPAA).
Upgrades \& Patch Management – Implement CMOD Fix Packs, version upgrades, and coordinate with IBM for issue resolution.
Integration Support – Work with API-based integrations to connect CMOD with other enterprise platforms like IBM FileNet, OpenText, and Pega.
Incident \& Change Management – Follow ITIL best practices to resolve incidents, handle change requests, and improve CMOD system reliability.
Required qualifications to be successful in this role
Expert knowledge in UNIX/Linux administration (AIX, RedHat) and shell scripting for automation.
Strong hands-on experience with IBM CMOD architecture, administration, and troubleshooting.
Experience in DB2/Oracle database administration – SQL query tuning, stored procedures, backup \& recovery.
Familiarity with CMOD storage policies (TSM, SAN/NAS, HSM).
Proficiency in Java/Python for automation and scripting.
Experience with middleware tools (IBM WebSphere, JBoss).
Familiarity with API integrations for CMOD (REST, SOAP, JSON, XML).
Monitoring experience with Reveille, Splunk, Dynatrace.
ITIL Framework knowledge – Incident, Change, and Problem Management.
Good communication and documentation skills.
Good to Have Skills:
Experience with IBM Cloud Pak for Business Automation – Understanding how CMOD integrates into modern cloud-native environments.
Knowledge of AI/ML-driven document processing – Experience leveraging AI models for classification, indexing, and metadata extraction.
Exposure to DevOps \& CI/CD – Hands-on experience with Bitbucket, Jenkins, Docker, Kubernetes for automated deployments.
Experience with IBM FileNet and OpenText ECM – Integration knowledge for large-scale content management ecosystems.
Familiarity with IBM Cloud and AWS/GCP/Azure – Experience with cloud storage solutions for CMOD archiving.
**CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.
#LI-BNTogether, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
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