As a ServiceNow Solution Architect, you will help CGI deliver excellent end-to-end solutions either within ServiceNow or between ServiceNow and other integrated applications. You will have deep experience with analyzing and translating business information and technical requirements into architectural blueprints, roadmaps, and actionable plans while possession knowledge in modern development methodologies, technical governance processes, and ServiceNow best practices.
Your future duties and responsibilities
. Build relationship with clients, identify, and evaluate the underlying business goals of the clients.
. Architect, design, implement and integrate ServiceNow solutions that not only meet the clients' specific business needs, but also are intuitive and easy to maintain and scale up.
. Work closely with clients' stakeholders to understand the business direction, define the solution and present the solution design and architecture aspects to the client through presentations.
. Lead the design, development, testing, roll out and support of innovative ServiceNow solutions.
. Deal with a broad range of old and new technologies with the skills to recognize and exploit the advantages of both.
. Understand and advocate the ITIL principles, approaches and standards across teams, including mentoring other ServiceNow team members internally and externally.
. Lead and build technical proposals for potential clients during the response for proposal (RFP) activities.
. Build demonstrations in lab instances according to specific requirements and present to clients during RFPs.
Required qualifications to be successful in this role
. Minimum 5 - 7 years of experience in ServiceNow with variety of products, features, and business/technical processes.
. At least seven (7) years working experience in the information technology sector.
. Strong knowledge of enterprise and solution architecture concepts, values, and software development methodologies.
. Possess broad range of technical knowledge (e.g. applications, enterprise technology, infrastructure, and telecommunications) and systems experience in multiple platforms.
. Hands-on experience as a Developer, System Administrator, Implementor, or Application Specialist.
. ServiceNow certifications with project experience in such certified areas.
. Strong interpersonal skills including the ability to articulate ideas to technical and business audiences.
. Proven communication and presentation skills.
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.