This role is hybrid and requires you to be at our downtown Toronto (250 Yonge St, Toronto) and/or Client office at a minimum 4 days per week - subject to change at any time.
We are looking for an experienced Product Owner to drive the vision and delivery of digital banking initiatives in the Home Financing space. The successful candidate will bring expertise in digital product management, credit risk, and process and change management, along with a strong understanding of strategy development in financial services.
Your future duties and responsibilities
Key Responsibilities
This role requires close collaboration with business stakeholders, delivery teams, and credit risk partners to define and prioritize features that improve the home financing experience for customers, while ensuring compliance and risk controls are met.
. Define and own the product vision, roadmap, and backlog for Home Financing digital initiatives (e.g., mortgage origination, refinancing, pre-approvals, servicing).
. Translate business goals, regulatory needs, and customer insights into clear product requirements and prioritized user stories.
. Collaborate with delivery teams, architects, risk, and operations to ensure features are feasible, compliant, and aligned with digital strategy.
. Drive process and change management to ensure smooth adoption of new digital capabilities across business and technology teams.
. Partner with stakeholders in credit risk, compliance, and lending operations to balance innovation with risk and regulatory obligations.
. Measure product performance and customer impact, using insights to refine strategy and backlog prioritization.
. Lead discussions with senior stakeholders, influencing priorities, trade-offs, and investment decisions.
. Support release planning and coordinate with Release Managers to ensure smooth delivery of prioritized features.
Required qualifications to be successful in this role
Must have Qualifications \& Experience
. 5–8+ years of Product Owner / Product Management experience in Digital Banking or Financial Services.
. Strong knowledge of home financing products (mortgages, refinancing, credit assessment) and associated digital journeys.
. Proven track record of driving digital product strategy, process redesign, and change management in complex organizations.
. Solid understanding of credit risk frameworks and how they apply in lending and home financing.
. Experience working in Agile environments (Scrum/SAFe), managing backlogs and delivering iterative product increments.
. Strong stakeholder engagement, communication, and influencing skills at senior levels.
. Analytical mindset with experience in using data and KPIs to drive decision-making.
Nice to Have
. Familiarity with digital self-serve platforms and omnichannel lending experiences.
. Prior experience with AI/automation in credit decisioning or digital origination.
. Professional certifications (CSPO, SAFe POPM, or equivalent).
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
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