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Manager, Digital Experience

CI Financial Corp. • 🌐 In Person

In Person Posted 2 days, 20 hours ago

Job Description

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are currently seeking a Manager to join our Digital Experience team. This person will lead a team responsible for designing and developing new capabilities to support our integrated digital marketing initiatives. As part of our digital transformation, this includes building out our digital marketing platform on Adobe Experience Cloud; executing the mobile app strategy; and creating compelling online experiences tailored to specific audiences with a focus on lead generation.

WHAT YOU WILL DO

Leverage the Adobe Experience Cloud to its full potential to build innovative digital experiences

Partner with various internal teams (marketing, sales, SEO, client services, etc.) to improve processes, identify opportunities, and scale best practice to continual assess and improve on the site’s strategic direction and execution.

Attend all product and technology meetings relevant to digital experience initiatives including (discovery, requirements, design, status updates, and demos).

Schedule work to meet project completion dates with both internal and external partners

Communicate to both non-technical product owners and technical development teams

Ability to source 3rd party vendors and tools to help accelerate our digital experience initiatives

Provide oversight for assigned projects with minimal supervision

Build strong relationships to achieve shared outcomes with various functions across the organization

Drive long-term web strategy across our digital ecosystem, technology, design, and user needs. Establish governance, quality assurance, and a consistent user experience.

WHAT YOU WILL BRING

Experience* 5+ years of hands on experience with using a content management system.

Experience working with an Agile methodology and iterative development.

Understanding of website best practices and publishing standards for accessibility AODA

The following are considered an asset:

  • Experience with Adobe Experience Manager and/or web standards and technologies (i.e. HTML5, Javascript, CSS, video and image formats

  • Experience with analytics tools: Adobe Analytics and Google Analytics

  • Experience with Adobe Target

  • Experience with Adobe Experience Platform

  • Understanding of SEO

Education/Training* Post Secondary education with a Marketing, UI/UX or technology focus

Knowledge, Skills, and Abilities* Financial services industry experience

Ability to connect the dots and envision ‘big picture’.

Have strong interpersonal skills such as effective listening, empathy and patience to lead the team.

Ability to quickly understand business and technical context in a face paced environment.

Strong verbal and written communication skills, with the ability to work effectively with employees in all levels across the organization.

Team player with the ability to work independently.

"Embrace the Unknown" ability - Desire to continually learn and explore new tools, concepts and ideas and then share them with the rest of the team

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER* Modern HQ location within walking distance from Union Station

Training Reimbursement

Paid Professional Designations

Employee Savings Plan (ESP)

Corporate Discount Program

Enhanced group benefits

Parental Leave Top–up program

Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.

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