Position:
Cloud Engineer
Location:
Spain, Portugal, \& Poland (Remote)
Contract Type:
Full-time, Permanent
Skills:
AWS, Python, DynamoDB \& AWS Lambda.
We at
Coforge
are a
technology consultancy
partnering with a leading financial enterprise client to transform their cloud-based
contact centre platforms
. To support this engagement, we are seeking a Cloud Contact Centre Developer to join our team and work hands-on within Agile delivery squads on a high-impact client project.
This role offers the opportunity to work with
modern AWS technologies
, contribute to large‑scale customer interaction systems, and grow your expertise while being supported by a collaborative consulting environment.
What you’ll be working on
You will help design, build, and improve cloud contact centre solutions using
Amazon Connect
,
Amazon Lex
, and
AWS Lambda (Python)
. The platform integrates with internal and third‑party systems and leverages core AWS services such as
DynamoDB, Kinesis, and API Gateway
.
You’ll be involved in both
transformation initiatives and ongoing platform evolution
, ensuring solutions are scalable, secure, and aligned with best practices.
Your responsibilities
Develop
AWS Lambda functions in Python
to support contact centre capabilities
Design and enhance
Amazon Connect Contact Flows
and
Amazon Lex bots
Build and maintain
Infrastructure as Code
using
CloudFormation and SAM CLI
Work across the full
software delivery lifecycle
, including CI/CD and Git workflows
Collaborate closely with client teams as part of
Agile squads
Ensure solutions meet
security, quality, and industry compliance standards
What we’re looking for
2+ years of experience
as a developer in cloud‑based environments
Strong
Python development skills
(mandatory)
Hands‑on experience with
AWS
, particularly
Lambda and Amazon Connect
Understanding of
SDLC, cloud fundamentals, CI/CD, and Infrastructure as Code
Exposure to
Java and/or JavaScript
Strong
English communication skills
, both written and spoken
Nice to have
AWS certification(s)
Experience with
contact centre platforms or IVR systems
Familiarity with
Agile methodologies
(Scrum, Kanban), JIRA, and Confluence
Exposure to
AI or conversational technologies
Why join us
Work on
complex, real‑world client platforms
used at enterprise scale
Gain exposure to
cutting‑edge cloud and contact centre technologies
Be part of a
consulting team that invests in learning, collaboration, and growth
Develop your career while working across
high‑visibility client engagements
Qualifications
University degree in a
technology‑related field
, preferably
Computer Science