Digital Product Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

QuiteLike is the meal kit for food-lovers. We have a vision to bring Australian families back to the heart of the home, by making it easier to create delicious meals. We’re a close-knit and agile team with a passion for delivering an outstanding customer experience, driving sustainable growth and learning a lot along the way.

About the Role

An exciting opportunity has come up to join the Commercial team of QuiteLike, Australia’s fastest growing meal kit company.

Speaking of excitement, we’re bringing excitement back to dinner. It went away for a while there, with all the stress and shopping lists and trips to the store, but we’ve decided our customers (and dinner) deserve better. So, we’re sprinkling a pinch of pzazz over time spent in the kitchen, pouring a good glug of glee into all the things our customers cook. It’s mealtime magic by the boxful!

Reporting into the Head of Commercial, you will be responsible for owning the product strategy \& roadmap and ensuring it delivers high quality customer experiences and improves business metrics.

What You’ll Do:

Responsible for end-to-end execution of your initiatives, from discovery to delivery. Project manage and collaborate with the digital delivery and technical team as well as agency partners to make ideas a reality

Deliver a best-in-class digital customer experience, informed by data and utilising our internal and agency teams to execute on site, CX, conversion and retention strategies.

Ensure the product pipeline is appropriately prioritised by commercial value and aligned with the over business plan and objectives.

Benchmarking competitors, their product features, prices and promotions, identify opportunities to deliver parity and/or differentiation.

Own the loyalty program and ensure it is integrated with the rest of our business activities and objectives,

Be highly collaborative by being able to engage and drive outcomes with a diverse range of stakeholders.

What We’re Looking For:

A minimum of 6 years’ experience as a Product Manager or similar

A consistent history of delivering measurable results for both users and the business

Experience working in a digital-first organisation with a strong customer-centric focus

An individual who is comfortable with change and has experience working in fast paced environments

Skilled in working collaboratively with engineering, design and marketing

Understanding of the broader digital ecosystem including software development lifecycle, development methodologies (including agile), user experience design, usability and accessibility, online content strategy, etc

Skilled in translating business process and customer insights into product concepts and solutions.

Experience with Shopify \& headless architecture is an advantage

What’s in it for you?

Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.

Close to Public transport (Central Station)

Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.

Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.

Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.

Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 168047

Employment Type: Full time

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