Service Rates Development
Project Governance Support
Communication and Reporting
Required Security Clearance: NATO SECRET
DUTIES AND ROLE
Under the direction of the DCSU Head Resource and Portfolio Management Office, the incumbent will perform duties such as the following:
Service Rates Development:
Actively contribute to the coordination, review and finalization of the yearly DCSU service rates inputs.
Ensure DCSU effort in the Service Rates are comprehensive, well-structured, and align with organizational priorities.
Collaborate with subject matter experts to gather relevant input and data.
Project Governance Support:
Assist in the preparation and facilitation of governance meetings, including drafting agendas, presentations, and minutes.
Support the implementation of governance policies, standards, and practices.
Monitor and report on governance-related metrics and performance indicators.
Prepare the necessary reporting binder for the DCSU RPMO review in matter of Portfolio and Projects status.
Communication and Reporting:
Translate technical updates into compelling and understandable narratives for stakeholders.
Communicate effectively with both internal teams and external partners.
Provide clear and concise documentation of processes, decisions, and recommendations.
Assist in continuously reviewing and improving DCSU RPMO related processes; assist in managing and provide monitoring, reporting and maintenance on agreed project/service/resource Key Performance Indicators (KPIs) and inform DCSU Management on any recognized anomalies and assist in taking corrective actions.
Deputize for higher grades staff, if required.
Performs other duties as may be required.
SKILL, KNOWLEDGE \& EXPERIENCE
The candidate must have a currently active NATO RESTRICTED security clearance.
Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience.
Experience or knowledge of project, portfolio and program management (P3M) area.
Expert knowledge in MS Excel incl. Pivot, connections to external data sources and Macros.
Strong expertise in MS PowerPoint.
Advanced knowledge of SharePoint.
Sound knowledge and experience in the use of other Microsoft office products (e.g. Word, Access, OneNote, etc.)
Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing.
Ability to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment.
Excellent skills and the ability to translate technical updates into storytelling fit for the RPMO activities.
Excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff.
Desirable Experience and Education:
A recognized formal Project Management qualification, such as PRINCE2 or PMP and / or ITIL Intermediate Level Certification.
Prior experience in Customer Relationship Management processes.
Prior experience of working in an international environment comprising both military and civilian elements.
Knowledge of NATO responsibilities and organization, including ACO and ACT.