Senior Human Factors Engineer

Position Overview

Are you ready to lead impactful Human Factors programmes that shape the future of healthcare?

We’re looking for a Senior Human Factors Engineer to join our growing team and take technical ownership of projects that span the full development lifecycle. You’ll work closely with clients, project managers, and engineers to deliver high-quality, insight-driven solutions that improve usability and reduce risk in medical device development.

Crux is a specialist consultancy at the forefront of medical device development. We partner with top-tier pharma clients to deliver innovative, safe, and user-centred solutions that transform healthcare. We’re looking for an experienced and passionate Advanced Human Factors Engineer to join our growing team and lead impactful work across a diverse portfolio of global projects.

Work with top pharma clients on cutting-edge medical device projects

Collaborate with a multidisciplinary team across our Bristol (UK) and Boston (US) offices

Travel opportunities to support global project delivery

Influence the development of life-changing healthcare technologies

Be part of a consultancy that values curiosity, integrity, and collaboration

Principal Responsibilities

As a Senior Human Factors Engineer, you’ll be involved in all aspects of project scoping, delivery, and client engagement. You’ll lead usability strategies, mentor junior team members, and help shape the future of our Human Factors capability.

Leading full Human Factors programmes aligned with client and project goals

Conducting desk and field research, risk assessments, and formative/summative studies

Generating actionable insights and design recommendations from data analysis

Producing high-quality reports and presentations that meet Crux standards

Communicating confidently with clients and internal teams to manage expectations

Navigating project risks and ensuring timely, successful delivery

Building trusted relationships and identifying new business opportunities

Supporting proposal development and project scoping

Mentoring and line-managing junior team members

Promoting Human Factors best practices and regulatory awareness across the business

Contributing to the continuous improvement of HF processes and team capability

What We’re Looking For

Educated in a Human Factors related subject (Product Design, Engineering, Psychology)

2+ years applying human factors in a highly regulated sector

Proven experience applying Human Factors techniques and usability principles in medical device development

Deep understanding of IEC 62366 and FDA Human Factors guidance

Skilled in guiding, designing and delivering user research and putting participants at ease for both formative and validation studies

Strong data analysis and report writing skills

Excellent presentation and interpersonal communication skills

Exceptional planning, organisational skills, and attention to detail

Great attention to detail

Flexible and collaborative work ethic

Degree in a relevant accredited programme

Conference speaking/publication experience

CIEHF/HFES Membership

Experience in a consultancy environment for the medical, pharma or health industries.

Line management experience

Experience within multi-disciplinary teams for project delivery

Communicates confidently and authoritatively with clients and internal teams

Thrives in collaborative environments and gives constructive feedback

Is proactive in navigating project risks and delivering high-quality outcomes

Has a strong grasp of industry trends, regulations, and best practices

Enjoys mentoring others and sharing knowledge

Is curious, inventive, and invested in building meaningful relationships