Senior Site Reliability Engineer

Overview:

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Site Reliability Engineering is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets.

In This Role, You Will::

We are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we’re constantly improving our knowledge and maintaining a good quality of life.

Overall, we’re passionate about automation, learning and participating in dynamic day to day work.

As a Site Reliability Engineer, you'll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff.

Additionally, you will:

Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations.

Tackle complex development, automation and business process problems.

Champion Cvent standards and best practices.

Ensure the scalability, performance, and resilience of our suite of products.

Work with the development and product team of a new application to establish the right monitoring and alerting strategy.

Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions.

Help a dev team working on a legacy code base to realize zero-down-time deployments.

Give back by working on and contributing to Open Source projects

Automate all the things!

Here's What You Need::

Experience with SDLC methodologies (preferably Agile software development methodology).

Scripting languages like Ruby, Groovy, Bash, PowerShell, or Python.

Exposure to managing AWS services / operational knowledge of managing applications in AWS

Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent

Hands-on experience with Windows and Linux/Unix Administration

Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk)

Good understanding of containerization concepts - docker, ECS, EKS, Kubernetes

Experience managing 3 tier application stacks

Experience with build tools such as Jenkins

Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc

F5 load balancing concepts

Understanding of basic networking concepts

Experience with package managers such as nexus, artifactory or equivalent

Staying current with AI advancements through self-driven learning is preferred

Hybrid: 2 days in office

We are not able to offer sponsorship for this position

Physical Demands

LinkedIn Remote Type: #LI-Hybrid Indeed Remote Type: WFH Flexible