Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Role Overview
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We are seeking an AI Automation / integration Engineer to design, develop, and orchestrate advanced AI automation solutions that power the next generation of Voice LLM Agentic agent workflows.
This role requires a strong background in LLMs, NLMs, and AI orchestration frameworks, as well as hands-on experience with API architecture, cloud platforms, and programming languages. The ideal candidate will have experience working in Contact Center (CCaaS) environments and will be instrumental in shaping scalable, AI-driven agentic solutions that directly impact Datavant's customer and internal operations.
Key Responsibilities
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Design and implement Agentic AI-driven automation workflows leveraging LLMs, NLMs, TTS, and STT platforms
Build, integrate, and optimize API-driven architectures aross multiple platforms and data sources.
Collaborate with fellow Teammates, Telecom/UCC engineers, product managers, and data scientists to design agentic workflows for CCaaS and IVA platforms.
Experiment with and deploy Agentic and Generative AI solutions into enterprise workflows.
Ensure AI automation systems are secure, scalable, and compliant with privacy and regulatory standards (HIPAA, HITECH)
Design robust reporting mechanisms to ensure all efforts are measurable
Track and report all progress on project deliverables, risk or roadblocks as needed
Ensure all assigned project deliverables are completed on time.
Candidate Experience
Previous experience in AI engineering, automation, platforms (eg Cognigy, Kore AI, Poly AI or similiar)
Experience with AI prompt engineering
Strong experience with LLMs, NL
Ms, NLP, NLU, TTS, and STT engines
Proven expertise in API architecture and API development
Familiarity with data warehouse, data analytics, and data transportation/transformation platforms (e.g. Power BI, Fivetran, MuleSoft)
Strong problem-solving, documentation, and communication skills
Previous exposure to CCaaS Platforms (Five9, Genesys, NICE, etc.
Desirable skills/Bonus skills:
Hands-on experience with cloud platforms.
AWS certification.
Previous experience implementing AI automation in CCaaS environments.
Experience with AI orchestration frameworks (e.g., LangChain, LangGraph, AutoGen, and CrewAI)
Python or another modern programming language (e.g., Node.js, Java, Go).
Why join Datavant?
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Work on cutting-edge AI automation and agentic workflows at scale.
High-impact opportunity to influence Datavant's technology-first, agentic agent transformation.
Exposure to innovative CCaaS + AI orchestration initiatives.
Potential for contract extension based on performance and business needs.
Join Our Team at Datavant Ireland – A Galway-Based R\&D Technology Center
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Datavant Ireland is an innovative R\&D technology center based in Galway city centre, dedicated to solving complex technology challenges with a purpose. We are looking for talented technical professionals who are product-minded and eager to make an impact. If you are passionate about developing cutting edge solutions and want to be part of a growing team, we invite you to explore the exciting career opportunities at Datavant.
Careers at Datavant offer the opportunity to apply your technology and problem-solving skills toward a vision that every healthcare decision is powered by the right data, at the right time, in the right format. We're looking for problem-solvers, game-changers, innovators, dreamers, doers— people who are ready to move the needle and build on our success.
We are proud to be an Equal Employment Opportunity employer. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by electing the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.
We are proud to be an Equal Employment Opportunity employer. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.