Technical Product Manager
About the company
We are a global e-commerce logistics provider, offering shipping and fulfilment solutions across Europe and beyond. With multiple warehouses and offices worldwide, we support thousands of sellers every day, providing fast delivery, seamless integration, and excellent customer experience.
Role overview
We are seeking an experienced
Technical Product Manager
to support and develop our product offerings in Europe and globally. In this role, you will combine technical expertise with product and project management skills to improve the seller and buyer journey. You will oversee projects, manage technical integrations, and collaborate closely with internal teams and external partners.
What you’ll do
Lead and manage critical projects addressing escalated issues from European teams, driving automation, portal enhancements, and process improvements
Collaborate with European leadership and international teams to align on goals and deliver results
Expand and manage our partner portfolio of ERP and platform integrations, from selection to implementation
Provide technical support and troubleshooting for customers, helping Customer Service and Business Development teams resolve complex system challenges (API, ERP, etc.)
Support seller onboarding, success initiatives, and continuous improvement projects
Work with Business Development and Key Account Managers to optimise seller onboarding processes
Leverage product knowledge across WMS, OMS, and multi-channel platforms to deliver tailored solutions
Analyse local e-commerce trends and provide product development insights to align systems with market needs
What we’re looking for
Degree or equivalent experience in IT, Digital Business, or related fields
Experience in e-commerce, logistics, and ideally product marketing or development
Technical proficiency with web services, SQL, APIs, BI, and log analysis
Exceptional communication skills in German (C1+) and English (C1+)
Based in Berlin or surrounding area with the right to work in Germany
Key competencies
Strong project management and multitasking abilities
Problem-solving mindset with a customer-centric approach
Ability to collaborate effectively with cross-functional teams and external partners
Proactive and focused on continuous improvement
Strong intercultural awareness and communication skills
What we offer
€60-80k depending on experience
Employee perks including discounts, team events, and more
Modern office with terrace and Spree views, plus free drinks and fruit
Choice of PC or Mac, with partial home office flexibility
Inclusive, diverse, and equal-opportunity workplace