IAM Security Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

The Identity and Access Management Security Engineer will help to drive implementation of the enterprise-wide identity and access management strategy at Docusign. The Security Engineer will join a small Identity and Access Management team within the Security organization which serves as the center of a hub and spoke identity and access management model for the company. This team will set company policy and security standards and work with cross-functional leaders and identity and access management resources (e.g., in IT, Engineering, etc.) to ensure the effective implementation of best practices across the enterprise.

This position is an individual contributor role reporting to the Sr. Manager, Identity \& Access Management.

Responsibility

Execute the organization’s identity and access management strategy and standards, aligning with overall business objectives, digital transformation initiatives, and product and enterprise security requirements

Contribute to a high-performing, product-driven team focused on measurable outcomes and continuous improvement

Help to define, deliver, and continuously evolve identity and access management best practices

Collaborate with cross-functional identity and access management teams to implement secure best practices, ensuring proper management of user accounts and permissions, appropriately tailored access policies and processes, effective management platform and solution evaluations, and validation of efficacy of the program and controls

Operationalize governance and guardrails for identity and access management, ensuring safe and compliant use across the organization

Drive automation efforts to reduce the likelihood of human error, create efficiencies at scale, and optimize workflows

Embed identity and access management best practices and features into Docusign products and company business practices

Translate technical risk and opportunities into business impact, providing clear updates, trade-off discussions, and recommendations

Ensure practices meet internal security standards, industry frameworks, and regulatory requirements

Define measurable success criteria and report outcomes to leadership

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

5+ years in identity and access management or related security disciplines

Bachelor’s degree in computer science, data science, cybersecurity, risk management, artificial intelligence, machine learning, or a related technical field

Proven experience contributing to identity and access management programs

Strong understanding of enterprise security, including risk mitigation and governance of identity and access management issues relating to business processes, objectives, emerging technologies, AI and ML, and CRM, ERP, HRM, and other business workflows

Working knowledge of threats presented through the exploitation of identity and access management risks and substantive experience working with threat intelligence, CSIRT, PSIRT, Product, and Engineering teams to combat such risks

Substantive experience in data governance and security, including implementation of data governance and security frameworks, business initiatives to leverage data, and data security best practices relating to identity and access management, attack surface management, and data loss prevention

Experience defining security KPIs, metrics pipelines, and executive reporting frameworks

Preferred

Certifications: CISM, CRISC, CISSP, CCSP, CAIP, or equivalent

Familiarity with attack surface monitoring, supply chain security, and continuous control validation

Experience driving automation strategies, predictive analytics, and data-driven insights

Knowledge of frameworks such as NIST CSF, NIST AI RMF, ISO 27001, ISO 42001, FAIR, SOC 2, and FedRAMP

Excellent stakeholder management and communication skills across technical and business audiences

Strong cross-functional collaboration and stakeholder management skills, especially with Product, Engineering, IT, Data, Privacy, and executive teams

Excellent collaboration and communication management skills across technical and non-technical audiences

Life At Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Our global benefits

Take time to unwind with earned days off, plus paid company holidays based on your region.

Take up to six months off with your child after birth, adoption or foster care placement.

Options for 100% employer-paid health plans from day one of employment.

Select retirement and pension programs with potential for employer contributions.

Grow your career with coaching, online courses and education reimbursements.

Paid time off following the loss of a loved one and other life-changing events.