Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'Ll Do Our Product team works on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch - all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative, never-before-done products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.
As a Product Manager on the Docusign Identify team, you will own the lifecycle of features from concept to launch, helping us expand our identity verification offerings for our customers worldwide. Your work will directly impact customer security, compliance, and trust across 180+ countries. Your role will be to collaborate with Engineering and Design to build great product experiences. Your objectives will be to understand the vision and strategy, collaborate on the roadmap, and execute the plans that are developed.
This position is an inidividual contributor and reports to the Senior Manager Product Manager, Identify.
Responsibility
Lead features from concept to launch based on defined business strategy and OKRs
Understand market, competitors \& customer needs by working closely with Customers, Consumers, User Research, Data Science, and Marketing to drive the next generation of Identity innovations
Collaborate with the Senior Product Manager and leadership on the product roadmap for effective release and sprint planning
Lead the definition and design of features, iterating with customers, business, product, user experience, program and engineering stakeholders
Facilitate requirements definition across teams to translate product requirements into developer-ready JIRA user stories and acceptance criteria and and support the Senior Product Manager in backlog prioritization
Define and analyze metrics that inform the success of products
Work closely with Customer Support, Product Management, User Experience, Product Development and Marketing on go to market strategies
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
2+ years of experience in product management
Basic knowledge of user experience and interaction design fundamentals
Bachelor’s degree in Computer Science, Information Systems, Business management, or related degree
Fluency in written and spoken English and French
Preferred
Experience in delivering applications using Agile methodologies
Experience in identity verification space and / or compliance products
Experience in SaaS product development
Self-motivated and detail-oriented
Critical thinking and creative problem-solving
Ability to quickly absorb technical concepts and effectively communicate with technical and non-technical partners
Strong communication and collaboration skills
Curious about emerging trends and technology and in particular the identity verification market
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
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