Security Engineer (Tool Operations)

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

As a member of the vulnerability \& configuration management team, you will play a vital role in safeguarding our organization’s hybrid multi-cloud environment by supporting and optimizing our vulnerability scanning infrastructure. You will help ensure our systems remain resilient against emerging threats, directly contributing to the team’s ability to identify and mitigate risks efficiently.

This position is an individual contributor reporting to the Sr Manager, Vulnerability and Configuration Management.

Responsibility

Monitor and maintain vulnerability scanning tools and infrastructure across on-premises and cloud environments

Assist with the deployment, configuration, and troubleshooting of vulnerability scanning solutions

Support regular vulnerability scans and ensure scan coverage across all relevant assets

Review scan results, identify false positives, and escalate potential security issues as needed

Collaborate with IT and security teams to ensure accurate asset inventory and scan target lists

Document operational procedures, scan schedules, and troubleshooting steps

Respond to alerts and incidents related to scanning tool performance or scan failures

Participate in tool upgrades, patching, and integration efforts with other security platforms

Maintain compliance with organizational security policies and industry best practices

Provide basic reporting and metrics on scan coverage, findings, and tool health

Stay current with updates and best practices for vulnerability scanning tools and cloud security

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

Bachelor’s degree in Computer Science, Information Technology, Networking, or a related technical field, or equivalent practical experience

Foundational understanding of networking concepts, operating systems, and cloud environments

Demonstrated interest or coursework in cybersecurity principles and practices

Strong analytical and problem-solving skills with attention to detail

Eagerness to learn new technologies and openness to mentoring and professional development

Excellent communication skills and a collaborative, team-oriented mindset

Preferred

Familiarity with vulnerability scanning tools or security operations platforms

Knowledge of cloud environments such as AWS, Azure, or Google Cloud

Experience with scripting or automation (e.g., Python, PowerShell, Bash)

Life At Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Our global benefits

Take time to unwind with earned days off, plus paid company holidays based on your region.

Take up to six months off with your child after birth, adoption or foster care placement.

Options for 100% employer-paid health plans from day one of employment.

Select retirement and pension programs with potential for employer contributions.

Grow your career with coaching, online courses and education reimbursements.

Paid time off following the loss of a loved one and other life-changing events.