Job Descriptions:
Perform preventive and corrective maintenance on front end equipment island wide. Front-end equipment refers to vehicle on-board equipment and site equipment
Perform 1st level of support to meet project service level agreement (Response Time at 90min and Turnaround Time \< 20 hrs)
Perform routine system patches on the front-end equipment
Perform installation of new vehicle on-board equipment and site equipment
Preparation of equipment for installation and perform set-to-work tasks
Work closely with the helpdesk agent and backend team to resolve issues.
Attend to customer work request.
Need to work-at-height to replace equipment. Some of the on-board equipment is mounted at the vehicle roof top. Work-at-height course is provided.
Job Requirements (please indicate desired academic qualifications, experience and any other additional requirements) :
Minimum ITE / Diploma in Mechatronics/Electrical/Electronics/IT or equivalent
Good knowledge of PC hardware and operation system
Some working experiences are preferred
Good interpersonal and communication skills
Ability to work well in a team, as well as able to work independently
Ability to prioritize and manage workload.
Ability to accept rotating schedule for work on night standby and weekend standby
Required to work shift if necessary
Special Knowledge or Skills:
Common PC hardware troubleshooting and Operation System working knowledge
Basic Electrical Knowledge (is an advantage)
Job Types: Full-time, Permanent
Pay: $2,400.00 - $2,800.00 per month
Work Location: In person