Company Introduction
We are a SaaS startup integrating AI into our CRM platform, aiming to serve over 50,000 insurance customers in the US market within the next two years. We are looking for a talented Product Manager with deep understanding of business, technology, and market trends, ready to join our team to create breakthrough solutions and turn our vision into reality.
Position Information
Location: District 2, Ho Chi Minh City (5 days/week)
Experience: Minimum 5 years in the technology field, with at least 3 years in a managerial role.
Direct Report: CEO/PD
Job Description
The Product Manager is responsible for shaping and leading the product from idea to launch, acting as a bridge between customers, the engineering team, and business strategy.
Product Strategy Direction
- Identify customer needs and build the product vision (pricing, key features, policies, etc.).
- Gather feedback through interviews, surveys, or user testing to ensure the product meets real-world needs.
- Conduct market and competitor research (Salesforce, HubSpot, Zoho, etc.) to identify opportunities and differentiators in the niche market.
Planning and Scope Definition
- Build the product roadmap from MVP to upgraded versions.
- Write detailed Product Requirement Documents (PRD) describing features and UX/UI needs.
- Identify and analyze user problems, translating them into concrete product requirements.
- Prioritize features based on business value and resources using frameworks such as MoSCoW.
Team Coordination
- Collaborate with engineering teams (Outsource \& In-house), marketing, and sales to ensure high-quality and timely product development.
- Manage Agile/Scrum processes, organize sprint planning, and track progress via Jira/Trello.
- Resolve team conflicts and anticipate risks (e.g., delays or technical errors).
Product Monitoring and Improvement
- Launch beta tests and gather early customer feedback.
- Analyze usage data (NPS, retention rate) to propose enhancements.
Flexible Tasks in Start-up Environment
- Take on various tasks such as product testing, customer support, or stakeholder collaboration.
- Report and plan on a monthly, quarterly, and yearly basis.
- Recruit, train, evaluate, and manage team members.
- Execute product- and project-related tasks as assigned by direct management.
Requirements
Experience:
- Minimum 3 years as a Product Manager or in a related role (e.g., Business Analyst), preferably in CRM, ERP, SaaS, or AI.
- Experience working directly with customers to gather requirements and translate them into product features.
- Experience developing Insurtech products for the US market is a plus.
- Fluent in English
Knowledge \& Skills:
- Bachelor's degree or higher in Business Administration, Information Technology, or related fields (Degree not required if hands-on experience is strong).
- Solid understanding of the Software Development Life Cycle (SDLC) from design, development, testing to deployment, with a strong grasp of UX Analysis/Design for Web and App.
- Knowledge of SaaS architecture, including cloud computing (AWS, Azure, Google Cloud), API integration, and microservices.
- Familiarity with CRM system integration with other platforms (e.g., ERP, payment systems, data analytics tools).
- Ability to analyze, write business documentation, and build simple user flows and wireframes.
- Market analysis, feature prioritization, and project management skills.
- Proficiency in tools like Jira, Trello, Notion, or Figma.
- Excellent communication, persuasion, and teamwork skills.
- Ability to work under pressure, multitask, and stay flexible in a startup environment.
Preferences:
- Experience developing CRM or SaaS products from early stages.
- Understanding of Agile/Scrum process and MVP development.
- Fluent in English to work with international partners and documents.
Benefits \& Compensation
- Salary: 65,000,000 VND (Gross)
- Performance Bonus: Quarterly and annual bonuses based on KPIs.
- Comprehensive Insurance: Premium health insurance package for you and your family.
- Leave Policy:14 paid annual leave days + national holidays.
- Professional Development: Annual budget for training, workshops, and certifications. Business trips and visits to the US.
- Work Environment: Modern office in District 2, Ho Chi Minh City (5 days/week) .
- Work-Life Balance: Physical and mental wellness programs, team building activities
Application Process
1. Round 1: Technical discussion with CEO and
Project Director
(1–2 hours).
2. Round 2: Present product vision and technical strategy to CEO and
Project Director
.
3.Final evaluation and offer
Mobile: 093 889 16 99
Application Email: hr@dreamtalent.com.vn