Position:
AI Product Manager
Location:
Remote - with flexibility for hybrid/remote collaboration in Vietnam. Prefer candidate who live in Da Nang city or someone willing for relocation if required
Domain:
AI-Powered Visa \& Travel Platform
Employment type:
Contractor
Salary range:
USD 3,000 - 4,000
(self-managed tax and other legal obligations)
Contact:
thuypham@dtalent.vn
About
Our client is a next-generation visa and travel orchestration platform powered by AI and automation. Our solution serves travelers, agents, suppliers, and administrators, integrating multilingual and multi-currency support, complex application flows, OCR-based document management, dashboard tracking, and real-time notifications.
We are seeking a world-class AI Product Manager to join our leadership team and own the end-to-end product strategy and delivery of AI-driven features for this transformative project.
Role Overview
As an
AI Product Manager
, you will define and execute the product roadmap for building an end-to-end government-ready solution, with a strong focus on AI-powered automation, compliance, and user experience. You will work at the intersection of government stakeholders, our client’s stakeholders, engineering, design, and operations, ensuring the delivery of a secure, scalable, and citizen-centric platform.
You will bring a visionary yet hands-on approach, balancing strategic alignment with the governments and practical delivery with our engineering teams.
Key Responsibilities
Strategic Product Ownership
-Define and own the AI product roadmap for the government's visa \& travel transformation project
-Align product vision with government requirements, partner requirements, requirements, compliance regulations, and long-term strategy
-Translate high-level objectives into clear, prioritized product features and deliverables
AI \& Automation Leadership
-Drive design and integration of AI-powered modules (OCR document processing, KYC automation, fraud detection, personalization, and real-time decisioning)
-Identify opportunities to leverage AI agents across traveler, agent, supplier, and admin portals to improve speed, accuracy, and efficiency
-Ensure AI models are responsible, explainable, and compliant with government data policies
Stakeholder Engagement
-Act as the primary product liaison with the government officials and agencies
-Conduct workshops, bootcamps, and demonstrations to secure alignment and
adoption
-Translate stakeholder feedback into actionable product improvements
Execution \& Delivery
Work closely with engineering (backend, frontend, and AI/ML), QA, and DevOps teams to ensure on-time, high-quality delivery
Use agile and waterfall methodologies to manage product sprints, backlog, and feature prioritization
Define and track KPIs (e.g., visa processing speed, error reduction, user satisfaction)
Send product updates to internal stakeholders and external stakeholders
Manage 0 to 1 product lifecycle and be able to work with Marketing teams
Align and report to stakeholders
Ensure product backlog, sprints, and deliverables are met for the internal and external stakeholders
Market \& Innovation
-Benchmark against global e-visa and travel platforms to ensure best-in-class positioning
-Identify new AI-driven opportunities to expand platform beyond visas into government services, compliance, and citizen experience
-Figure out and benchmark different required software/tools for a government-level product
Key Requirements
Fluent in English
Proven Track Record: 7–10+ years in product management, with at least 3 years in AI/ML-driven platforms, preferably in travel, government services, fintech, or compliance-heavy industries
Hands-on experience with product-related software/tools like Jira, Confluence, Notion, etc
Hands-on experience with the design thinking process and defining user personas
Experience in creating a Product Charter, OKRs, MRD, Sprints Planning, Business Case/Product Proposal
Experience with creating user manuals
Show experience working with the Marketing team for GTM
AI \& Data Expertise: Strong understanding of OCR, NLP, machine learning models, and intelligent automation workflows. Ability to translate AI capabilities into user value
Government/Enterprise Experience: Experience delivering large-scale digital transformation projects with government or enterprise stakeholders
Technical Acumen: Solid understanding of modern stacks (e.g., Next.js, Nest.js, MongoDB, Azure, AWS services) and ability to colaborate effectively with technical teams
Leadership \& Influence: Exceptional stakeholder management, communication, and cross-cultural collaboration skills.
User-Centric Mindset: Deep commitment to UX, accessibility, and inclusivity for diverse users across languages and geographies
You have vibe coding experience
Work Model \& Location
The role is mainly remote, but the candidate should be available to travel to Da Nang when required for a hybrid setup.
Working hours: 9:00 AM – 5:00 PM (may vary slightly, following Vietnam/Singapore business hours).
Interview Process:
2–3 rounds in total.
Candidates may be asked to complete a short assignment during the process.