does the idea of joining the echelon family excite you ?
At Echelon, we’re on a dynamic growth trajectory and always on the lookout for talented individuals to join our team. We are committed to nurturing talent and growing together, offering a collaborative and innovative environment where your skills can thrive. If you have a passion for digital marketing and want to be part of a forward-thinking agency, we’d love to have you join. Submit your CV today and become a part of our exciting journey!
Job Title: Web Designer/Developer
Location: Tiptree, Essex
Type: Full Time Office Role
About Us: At Echelon, a full-service family-run marketing agency, we are dedicated to delivering innovative solutions that drive success for our clients. Our team understands your passion and is committed to helping businesses achieve their goals. Embracing new technology and a collaborative approach, we strive to provide the highest standard of service at all times. If you share our commitment to excellence and innovation, we’d love to have you join our team and grow with us.
Role Overview: We are seeking a dedicated Account Manager with experience in managing accounts, ideally within a digital marketing capacity. The successful candidate will demonstrate a proven track record of achieving KPIs and maintaining strong client relationships.
Key Responsibilities:
Design and develop sophisticated WordPress websites using Elementor Pro to an expert level
Build and integrate custom booking systems for appointments, services, and reservations
Create bespoke product ordering and e-commerce solutions
Manage the complete website launch process, including domain configuration, hosting setup, SSL certificates, and DNS management
Coordinate and execute website migrations from staging to live environments
Provide ongoing technical support and maintenance for existing client websites
Troubleshoot and resolve urgent issues with live client sites, ensuring minimal downtime
Monitor website performance and proactively address potential problems
Manage and coordinate external designers and freelancers on projects, ensuring quality standards are met
Oversee multiple projects simultaneously, managing timelines and delivering to strict deadlines
Delegate tasks effectively and provide clear direction to external team members
Develop custom post types, taxonomies, and advanced custom fields to support complex functionality
Optimise website performance, load times, and user experience across all devices
Maintain and update existing websites, troubleshooting technical issues as they arise
Collaborate with stakeholders to understand requirements and translate them into functional web solutions
Review and quality-check work from external designers before final delivery
Ensure all designs are responsive, accessible, and follow modern web standards
Implement SEO best practices and integrate analytics tracking
Perform regular backups and security updates across client websites
Technical Expertise
Expert-level proficiency in WordPress, including theme customisation, plugin integration, and core functionality
Advanced knowledge of Elementor Pro, including custom widgets, dynamic content, and theme building
Strong command of HTML5, CSS3, JavaScript, and jQuery
Experience with PHP and MySQL for custom functionality development
Proficiency in WooCommerce for e-commerce implementations
Knowledge of REST APIs and third-party integrations
Experience with booking plugins such as Amelia or Bookly, or the ability to develop custom solutions
Extensive experience with web hosting platforms such as cPanel, Plesk, or similar
Strong understanding of DNS management, domain registrars, and SSL certificate installation
Experience with website migration tools and techniques
Knowledge of website backup solutions and disaster recovery procedures
Design \& UX
Strong visual design skills with excellent attention to detail
Deep understanding of UX/UI principles and responsive design
Proficiency in design tools such as Figma, Adobe XD, Photoshop, or Illustrator
Understanding of accessibility standards, including WCAG compliance
Project Management
Proven experience managing external contractors and design teams
Strong project management skills with the ability to juggle multiple deadlines
Experience using project management tools such as Asana, Trello, Monday.com, or similar
Additional Requirements
Minimum of two years of professional web design experience
Portfolio demonstrating complex WordPress and Elementor projects
Knowledge of web security best practices
Strong problem-solving abilities and analytical thinking
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
Ability to manage multiple projects and meet strict deadlines
Experience working under pressure to resolve critical website issues
Strong client-facing skills with the ability to manage expectations during technical incidents
Full UK driving licence and own transport
Willing and able to commute to Tiptree regularly
Desirable Skills
Experience with page builders beyond Elementor, including Gutenberg, Bricks, or Oxygen
Experience with Shopify web builds
Knowledge of web hosting environments and DNS management
Familiarity with SEO tools and Google Analytics
Experience with email marketing platform integrations
Understanding of conversion rate optimisation principles
Basic understanding of web server configuration such as Apache or Nginx
Experience with CDN configuration, including Cloudflare
Knowledge of website monitoring tools such as Uptime Robot or Pingdom
Familiarity with WordPress debugging and error log analysis
If you are passionate about digital marketing and ready to contribute to a forward-thinking team, we’d love to have you join. Submit your CV today and be part of our exciting journey!