Sr Manager, Telecom Operations
From Vision to Delivery – Lead Our Ontario Expansion!
Why this Role
Encepta is strengthening its regional presence across Canada! Ontario’s telecom infrastructure needs are growing fast, and Encepta is ready to help meet that demand. We’re launching our first Ontario office, and we’re looking for a Senior Manager, Operations to lead the charge. This is an opportunity to shape a new regional hub from the ground up, overseeing everything from telecom network survey and design, to permitting, construction management, and client delivery.
If you’re a seasoned telecom leader who understands the entire lifecycle of network builds (from the first site survey to project close-out) and you thrive on turning strategic vision into operational success, this is your next big challenge!
What You’ll Be Responsible For
Reporting directly to senior leadership and collaborating closely with our project managers, designers, engineers, field teams, and municipal partners, you will:
Lead the growth of Encepta’s Ontario operations
Oversee end-to-end telecom infrastructure projects — survey, design, permitting, and construction management
Establish operational infrastructure, workflows, and performance metrics for the Ontario office
Recruit, onboard, and develop a high-performing multidisciplinary team
Build, mentor, and lead staff to ensure safety, quality, and efficiency in all deliverables
Manage budgets, schedules, and client relationships to deliver projects on time and on budget
Develop and maintain relationships with municipalities, utilities, telecom providers, and other stakeholders
Identify and pursue business development opportunities to expand Encepta’s client base and service offerings in Ontario
Ensure compliance with all applicable regulations, safety standards, and quality expectations
What Success Looks Like
Within your first 12–18 months, you’ll be:
Running a fully operational Ontario office with clear processes and a strong team culture
Building trusted relationships with Ontario municipalities, utilities, and partners
Delivering multiple telecom projects that meet or exceed client expectations
Maintaining a track record of safety, quality, and compliance with all regulations
Driving measurable growth in project volume and revenue
What We're Looking For
Telecom Expertise: 10+ years in telecommunications infrastructure projects, with deep knowledge of survey/fielding, design, permitting, and construction management
Leadership Experience: Proven ability to launch and scale operations, manage multidisciplinary teams, and oversee large-scale budgets
Business Growth Skills: Experience building client relationships, winning contracts, and expanding service offerings
Project Delivery Skills: Experience managing end-to-end telecom builds, including budgeting, scheduling, and risk management
Strategic Thinking: Ability to set up new operations and drive business growth
Stakeholder Management: Skilled at navigating complex relationships with municipalities, utilities, and telecom providers
Nice to Have: PMP or equivalent project management certification, engineering designation (P.Eng), or similar professional credential
What's In It for YOU?
We know that when you grow, we grow. That’s why we offer more than just a job, we offer a launchpad for your career:
Impact: Be the architect of Encepta’s Ontario operations
Leadership Opportunity: Build and shape a high-performing team from scratch
Growth Potential: Influence national strategy while developing your own career
Hybrid work model: Flexibility to work remotely, in-office, and on-site as needed
Competitive compensation: Including performance incentives
Comprehensive benefits: Extended health (dental \& HSA), RRSP matching, cellphone allowance, learning budget, and wellness support
Collaborative, inclusive culture: We value your voice, your safety, and your contribution
About Encepta
Encepta is a fast-growing Canadian company offering infrastructure planning, design, and data collection services for telecommunications, utilities, and municipalities. We use innovative tools and processes to help clients build better networks. Our team is committed to quality, safety, and making a positive impact on the communities we serve.
How To Apply
If this role sounds like the right next step for you, just hit the apply button NOW or reach out to connect. Let’s build the future of connectivity together!