About ICONS
At ICONS, we make iconic design accessible to everyone â offering high-quality furniture, fashion, and lifestyle products inspired by the worldâs most celebrated originals.
Our mission is to deliver iconic design in the original quality at low prices.
Our values guide everything we do:
Keep it Simple · Do Less but Better · Process-Oriented · Productive · Inspiration over Invention · Data-Led Decisions · Frugality
About the Role
We are hiring a Sourcing \& Quality Improvement Specialist to identify new high-quality, low-cost factories across Asia and to lead projects that improve quality and reduce claim rates for existing products.
This is a cross-category role covering furniture, handbags, jewellery, footwear, sunglasses, and clothing.
You will report directly to the CEO and work closely with our product development and quality teams to ensure ICONS partners only with the best manufacturers and continuously improves product reliability.
This is a remote position based in Hong Kong, with regular factory visits across China and Southeast Asia.
Responsibilities
Factory Identification \& Onboarding
Research competitors in the USA selling similar products and identify their suppliers using ImportGenius.
Contact potential suppliers to collect pricing and MOQs.
Visit shortlisted factories to audit quality, capacity, and compliance.
When ImportGenius results are limited, attend relevant trade fairs across Asia to build factory lists and source new partners.
Request samples from shortlisted suppliers and evaluate cost vs quality.
When needed, engage ex-competitor staff or consultants to gain deeper factory intelligence.
Quality Improvement \& Claim Reduction
Analyse customer-claim data and review customer photos for high-claim products.
Identify root causes and coordinate directly with factories on technical or material improvements.
Manage factory improvement actions in Asana, setting clear deadlines and measurable targets for defect reduction.
Track progress and report monthly claim-rate trends to the CEO.
Requirements
3 + yearsâ experience in sourcing, supplier quality, or product development.
Hands-on experience with factories in China and Southeast Asia.
Strong data mindset â comfortable analysing pricing, claims, and quality metrics.
Skilled at negotiating cost and evaluating value vs quality.
Process-oriented and comfortable managing multiple projects in Asana.
Excellent written and spoken English (required); Mandarin or Cantonese a plus.
Based in Hong Kong with ability to travel for factory visits.
Comfortable using Time Doctor or similar productivity tools.
Nice to Have
Experience in both furniture and fashion manufacturing.
Knowledge of QC tools and auditing standards.
Experience using ImportGenius or similar trade-data platforms.
What We Offer
Competitive salary (HKD 300 â 420 k per year + bonus).
Full remote work setup with flexible hours and factory visits.
Direct collaboration with the CEO on sourcing and quality strategy.
A structured, data-driven environment that rewards speed and accuracy.
Opportunities to shape ICONSâ supplier network across Asia.
Job Type: Full-time
Pay: $300,000.00 - $420,000.00 per year
Benefits:
Employee pension
Application Question(s):
Describe your experience identifying and evaluating factories in Asia. Which product categories have you sourced?
Give an example of a time you reduced cost or improved quality through factory selection or process changes.
How would you approach improving claim rates for an existing product line?
Which tools or methods have you used to track sourcing or quality-improvement projects (e.g., Asana, Excel, data dashboards)?
Have you worked directly with factories using data to measure quality or claims? Please describe.
Are you willing and able to arrange reference calls with your last 3 direct managers? (a requirement)
Are you comfortable completing a number of online assessments (skills + problem-solving) as part of the hiring process? (a requirement, and will take around 60min)
Work Location: Remote
Application Deadline: 24/10/2025