We are seeking a skilled Data Platform Operations Engineer to support the stability, security, performance, and efficiency of our global enterprise data platform.
This role focuses on providing operational coverage within an 8/5 support model under a follow-the-sun approach, ensuring that the platform continues to meet business needs worldwide. The ideal candidate will have experience with cloud-based data platforms, an operational mindset, and the ability to contribute to performance optimization and cost management.
Responsibilities
Ensure the secure and stable operation of the enterprise data platform (Snowflake, AWS data stack, dbt, orchestration tools, BI/analytics, etc.)
Provide operational coverage within an 8/5 support model and assist in responding to major incidents
Improve monitoring, alerting, and observability solutions for incident detection and resolution
Carry out platform updates, patching, and configuration management to comply with security and operational standards
Monitor performance metrics and collaborate on changes to meet shifting business needs
Use observability platforms to monitor infrastructure, data pipelines, and key services
Provide monitoring reports and insights to support better operational decisions
Help implement automation opportunities to reduce manual processes and improve efficiency
Collaborate on platform enhancements for resilience, scalability, and optimal cost management
Contribute to infrastructure-as-code and repetitive operational practices
Requirements
Experience managing cloud-based data platforms for 2+ years (e.g., Snowflake, Databricks, BigQuery, or similar)
Understanding of cloud environments (AWS) with focus on operations and automation
Familiarity with monitoring tools (Datadog, Prometheus, Grafana, CloudWatch, etc.)
Basic knowledge of Infrastructure as Code (Terraform, Ansible) and configuration management
General understanding of security, networking, and compliance within cloud environments
Problem-solving skills with a team-focused, service-oriented approach
Flexibility to work in a global support model and assist with on-call responsibilities
Effective communication skills to collaborate with technical and non-technical teams
Commitment to improving operational processes and contributing to platform performance
English level B1+ for effective communication
Nice to have
Background in cost optimization strategies or FinOps best practices
Experience working in regulated industries (pharma, healthcare, finance) or compliance-centric environments
Knowledge of modern data stack tools (dbt, Dagster/Airflow, Tableau, Power BI)
Understanding of foundational SRE (Site Reliability Engineering) practices
We offer
Career plan and real growth opportunities
Unlimited access to LinkedIn learning solutions
Constant training, mentoring, online corporate courses, eLearning and more
English classes with a certified teacher
Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
Flexible work schedule and dress code
Collaborate in a multicultural environment and share best practices from around the globe
Hired directly by EPAM \& 100% under payroll
Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
Major medical expenses insurance: Life, Major medical expenses with dental \& visual coverage (for the employee and direct family members)
13 % employee savings fund, capped to the law limit
Grocery coupons
30 days December bonus
Employee Stock Purchase Plan
12 vacations days
Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th \& 31st)
Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
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