We are looking for a dynamic
Product Manager
to help shape the future of the CRM product, a leading-edge customer relationship management platform tailored for the automotive industry.
In this role, you'll act as a critical liaison between client-side Product Managers and development teams, translating business needs into technical deliverables while leveraging our React-based frontend and [dot]NET backend services. Our ideal candidate excels in product ownership, fosters collaboration, and thrives in a SAFe Agile environment.
Responsibilities
Partner with client-side Product Managers to align on business goals and product vision
Create and refine clear, actionable user stories and features
Prioritize product backlogs to deliver maximum value
Actively participate in PI planning sessions and backlog refinement activities
Define detailed acceptance criteria for deliverables
Work with developers, designers, and QA to ensure successful development and implementation
Validate completed features against defined business needs
Advocate for end-users and represent their needs to development teams
Mediate between competing priorities and stakeholder objectives
Provide direction during sprint planning and review ceremonies
Collaborate with other Product Owners to manage inter-team dependencies
Requirements
3+ years of experience as a Product Owner or equivalent role
Strong knowledge of product management principles and practices
Expertise in drafting user stories and defining acceptance criteria
Strong capabilities in backlog management and prioritization techniques
Familiarity with iterative development concepts like MVP
Hands-on experience in SAFe environments with scaled agile methodologies
Strong understanding of agile principles, ceremonies, and processes
Proficiency in feature breakdown, story mapping, and backlog refinement
Familiarity with web application architecture and API concepts
Basic understanding of software development processes and constraints
Ability to bridge technical language for non-technical stakeholders
Exceptional ability to manage varying levels of stakeholders
Strong meeting facilitation and workshop leadership skills
Proven ability to translate complex business needs into technical deliverables
Nice to have
Knowledge of CRM systems, especially related to automotive dealerships
Background in B2B software product development
Experience collaborating on React and [dot]NET-based systems
Familiarity with customer lifecycle management practices
Knowledge of sales and customer service processes