Do you want to be part of one of the leading international providers of ticketing and live entertainment services? Do you like forward-looking challenges? Would you like to celebrate the fact that, thanks to your work, more than 300 million people can enjoy themselves every year?
*CTS
EVENTIM
is the European leader in ticketing and live entertainment. Through our technology, more than 300 million tickets are sold every year for more than 200,000 events in more than 20 European countries and beyond. In Spain our online portal operates under the brand name "
entradas.com
".*
Are you ready to build the future with us?
OVERVIEW
We are seeking an experienced Country Product Lead to join our team. The ideal candidate will be the bridge between the central German product team and the Spanish business unit for the launch and management of our ticketing platform features and services while maintaining a focus on the customer experience and market needs.
You will work on product/project plans and requirement concepts. You will manage all the activities and resources allocated to the product as well as manage communication with the central German Product Team.
You will work closely with cross-functional teams set up locally or at the headquarters in Germany, including product management, marketing, sales, and customer success, to ensure successful product and feature launches that drive growth and profitability.
This role is focused on ensuring the local adaptation of CTS EVENTIM’s global ticketing platform to the Spanish market, acting as the main liaison between the central Product Team in Germany and the Spanish business unit.
WHAT YOU´LL DO (Responsibilities):
Act as the main point of contact for the central German Product team and internal departments.
Define and maintain local requirements, including business cases, technical/functional needs, and presentations.
Serve as a knowledge hub, maintaining up-to-date expertise on the product and its features for both internal teams and the central German Product team.
Ensure local adaptability of global features, coordinating with the central German Product team and other Country Product Managers to guarantee usability in the market.
Work cross-functionally to manage project constraints or bottlenecks, escalate, when necessary, anticipate trade-offs, and balance business needs with technical limitations.
Review client and tender requirements, clarifying the feasibility of requested features in collaboration with internal and central teams.
Support sales and operational teams by providing functional and technical input when creating offers.
Act as the key training liaison, receiving updates and training from the central German Product team and cascading knowledge to the local organization.
Organize and deliver internal training sessions on new products and features, including translating and distributing release notes.
Support marketing, operational and commercial teams with the communication of new features to the market.
Coordinate product rollouts for clients when required.
WHAT WE EXPECT TO FIND IN YOU:
Bachelor's degree in computer science, engineering, or a related field.
Proven track record in a similar role, ideally within the ticketing industry, retail and distribution networks, or live entertainment sectors (theatre, exhibitions, cultural institutions, or visitor attractions). Experience with ticketing software is highly desirable.
Ability to translate business needs into product requirements.
Understanding of agile product management.
Ability to communicate technical issues and features to a non-technical audience.
Analytical and problem-solving skills.
Basic business theory knowledge to communicate cross-functionally between local stakeholders and management and provide best-in-class business cases for product development requirements.
Excellent communication skills.
Team player.
Fluency in both Spanish and English (written and spoken).
WHAT WE OFFER (Benefits):
Be part of a team passionate about live entertainment, technology, e-commerce, and innovation.
Enjoy flexible work hours, with flexible entry and exit times, summer intensive schedule, and reduced hours every Friday throughout the year.
Access training plans to boost your professional development.
Hybrid work model: you'll have the opportunity to work from home two days a week.
Chance to get free tickets to live events.
Free coffee and fruit in the office to keep you energized.
Restaurant ticket benefits.
Medical + Dental insurance.