Product Manager - Up to ÂŁ150k
About The Role I am looking for a Product Manager to take ownership of a growing subscription offering across both web and mobile. This person will play a key role in shaping and scaling the subscription engine â turning one-time users into loyal, long-term customers and driving retention, LTV, and recurring revenue.
What Youâll Do
You will own the full subscription lifecycle: acquisition, onboarding, engagement, renewals, upgrades, pauses, cancellations, and overall retention.
Youâll develop and execute the subscription strategy with a strong balance between customer experience and commercial impact.
Youâll work closely with engineering, design, data, growth, CRM, operations, and support teams to deliver features that make the subscription journey seamless and engaging.
Youâll identify friction points and lead experiments to improve conversion, AOV, retention, and LTV.
Youâll use analytics, user insights, and market understanding to prioritise improvements and shape the roadmap.
Youâll define, monitor, and report on key subscription metrics such as churn, retention, upgrade rate, and LTV.
Youâll ensure all subscription operations run smoothly by collaborating with operations and customer support teams.
Youâll contribute to the wider product roadmap, ensuring subscriptions integrate effectively with other product features and business priorities.
What Youâll Bring
3â5 yearsâ experience in product management, ideally with ownership of subscription or recurring-revenue products.
A proven track record of scaling subscription models and improving retention, churn, and LTV.
A strong understanding of subscription metrics, user behaviour, and the economics of recurring revenue.
A data-driven approach, comfortable using product analytics, experimentation, and insights to guide decisions.
Excellent cross-functional collaboration skills and the ability to influence without authority.
Strong communication skills, with the ability to clearly articulate priorities, decisions, and the âwhyâ behind product direction.
A customer-first mindset and passion for building products that drive repeat engagement.