Senior Account Manager - Advertising Agency

At FCB Aotearoa, we’re not just an advertising agency — we’re The Change Agency. We believe in creativity with purpose: sparking meaningful, memorable change for our clients, our industry, and Aotearoa. And we know that real change only happens through true collaboration — with each other, with our clients, and with our partners.

We’re looking for a Senior Account Manager who’s ready to step into the arena. This is a key role in our account service team working on arguably one of the biggest and highest profile accounts in Aotearoa, and you’ll be a crucial conduit between clients and creatives, championing and driving award winning creative.

What You’ll Bring

4+ years’ agency experience (or a similar transferrable advertising-related, client-facing role)

Razor-sharp attention to detail, and the ability to prioritise under pressure, hunger and drive

Strong commercial awareness - you understand how great work drives results and how to manage budgets, timelines, and expectations accordingly

Confident communication skills - you're comfortable managing stakeholders, leading conversations, and keeping clients informed and engaged. You are a slick client servicer adept at managing and nurturing key stakeholder relationships

A curious, collaborative, can-do attitude - you're always keen to learn, grow, and help others do the same

Good vibes and a sharp mind — positive, people-smart, and always down for a bit of banter (we don’t take ourselves too seriously, even when the work is)

What you’ll do:

Be the go-to contact for clients on day-to-day matters, building trust through reliability, clarity, and a calm head under pressure

Keep jobs running smoothly - from briefs to execution to final delivery - ensuring deadlines, budgets, and expectations are met

Work closely with creative, production, creative technology, and the wider full-service integrated agency team to deliver quality, effective, first-in-class creative gold

Champion great work, staying one step ahead of project needs, and always looking for smart, strategic ways to improve how we deliver

You'll get:

The best next step in your career, an enviable benefits package, our deep commitment to ongoing development and training, clear pathways for progression, and a seat at the table on bold, award worthy, iconic work - born from collaborating and creating with the best in the business.

This is an Auckland based role, working from our humming, creative and dynamic office in central Freemans Bay. We’re a tight-knit team of 145+, diverse, talented, passionate humans. FCB are, and always will be, advocates for a diverse, equitable and inclusive culture for all team members.

Sound exciting? It is. Apply with your CV and cover letter, answering our screening questions. We’d love to meet you.