Our client is seeking a
Technical Product Delivery Manager
to support the delivery, enhancement, and ongoing performance of key finance and operational systems. This permanent role combines
Product Ownership
,
Project Management
, and
Service Delivery Management
, and requires strong technical/infrastructure expertise and direct
vendor management
of an outsourced partner.
Key Responsibilities
Manage product roadmaps, requirements, and backlogs for finance and operational systems.
Lead end-to-end delivery of technology initiatives and system upgrades.
Coordinate cross-functional teams and external vendors to meet delivery goals.
Oversee service performance, SLAs, incidents, and change processes.
Govern and manage the day-to-day relationship with the outsourced IT vendor.
Ensure continuous improvement across systems and service operations.
Provide clear reporting on progress, risks, and issues.
Candidate Requirements
Essential
Degree in
IT, Computer Science, Information Systems
, or similar.
Experience working with
finance systems
(ERP, finance applications, reporting tools).
Strong
technical or infrastructure
background enabling effective engagement with technical teams.
Proven experience in
product ownership
,
project delivery
, and
service delivery
.
Hands-on experience managing
outsourced vendors
or managed service providers.
Strong communication, organisational, and stakeholder management skills.
Desirable
Certifications such as
ITIL
,
Scrum Product Owner
,
Prince2
, or
PMP
.
Experience in regulated or enterprise environments.
Key Attributes
Proactive, structured, and delivery-focused.
Strong problem-solving ability.
Skilled at managing multiple priorities and stakeholders.
Committed to service quality and continuous improvement.