Senior System Analyst, Application Management (FCRM), Information Technology

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

Job Summary

The Senior System Analyst is a hands‑on technical lead for AML, Risk \& Compliance Applications. The role owns analysis, design, build quality, testing and controlled releases for Screening, Customer Risk Rating and Transaction Monitoring/Case Management. The role translates business/compliance requirements into secure, supportable solutions with complete SDLC documentation and evidence to meet AMLO/HKIA GL3/AMCM/BMA expectations, while mentoring engineers and coordinating vendor delivery.

The Job* Lead requirements elaboration and produce/maintain complete, traceable SDLC artifacts (UR FDS TDS) and Technical Impact Analysis (TIA); prepare deployment plans and operational runbooks

Design and implement changes (configuration/rules/code) to screening, customer risk rating and transaction monitoring/case workflows; uphold coding and configuration standards

Plan and execute unit, integration, SIT and UAT; maintain regression suites for rule/threshold updates; compile test evidence and manage sign‑offs

Raise change records with risk assessment; obtain CAB/eCAB approvals; execute deployments with back‑out plans; complete PIRs and retain evidence for audit

Monitor production jobs/alerts; triage incidents; perform RCA and permanent fixes; drive data quality improvements for AML‑critical fields

Collaborate with Compliance, Operational Risk and IT Security to embed policy changes and health‑check actions into requirements, testing and approvals

Mentor engineers and coordinate vendor sprints/deliverables to internal standards and controls

The Person* Bachelor’s degree in Computer Science/Information Systems or related discipline

6–8+ years in enterprise application development within a financial institution, with experience leading small teams and/or vendors

Strong SDLC delivery and documentation skills (UR/FDS/TDS/TIA), test management and DevOps practices; proficiency with APIs/integration and SQL

Familiarity with AMLO/HKIA GL3/AMCM/BMA requirements and how they influence system behavior, approvals and evidence

Strong communication and stakeholder management skills

Business acumen to translate complex technical strategies into tangible business value

Collaborative mindset with experience managing internal teams and external service providers

Experience with AML/FCRM platforms such as Fiserv FCRM, rule tuning and performance troubleshooting

Practical knowledge of change/release tooling and audit evidence management

We offer 5-day work, 20-22 days annual leaves, excellent learning \& development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.