Job Title: Product Manager – Retail
Job Summary
The Product Manager – Retail is responsible for defining, developing, and managing retail products or solutions that meet customer needs and business goals. This role works cross-functionally with merchandising, marketing, supply chain, technology, and operations teams to deliver profitable and customer-centric retail products.
Key Responsibilities
Define product vision, strategy, and roadmap aligned with retail business objectives
Conduct market research, customer analysis, and competitor benchmarking
Identify customer pain points and translate them into product requirements
Collaborate with merchandising, pricing, supply chain, and store operations teams
Work closely with design, engineering, and data teams to deliver product features
Manage product lifecycle from ideation to launch and continuous improvement
Prioritize product backlog based on business value, customer impact, and effort
Track product performance using KPIs such as sales, margin, conversion, and retention
Gather feedback from stores, customers, and stakeholders to improve products
Ensure compliance with retail regulations, quality standards, and timelines
Required Skills \& Qualifications
Bachelor’s degree in Business, Marketing, Technology, or related field
3–7 years of experience as a Product Manager, preferably in retail or e-commerce
Strong understanding of retail operations, merchandising, and customer journeys
Experience with product management tools (JIRA, Confluence, Aha, etc.)
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work in a fast-paced, data-driven environment
Preferred Qualifications
MBA or advanced degree
Experience with omnichannel retail (online + offline)
Knowledge of POS systems, inventory management, or loyalty programs
Agile/Scrum product management experience
Key Competencies
Customer-focused mindset
Strategic thinking
Data-driven decision making
Cross-functional collaboration
Ownership and accountability