The Company:
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary:
We are seeking a highly skilled Senior DevOps Engineer with a primary focus on Elasticsearch Observability and related technologies. The successful candidate will be responsible for implementing ELK stack solutions, managing Elasticsearch indices, integrating web APIs, and overseeing self-hosted clusters. This role includes designing centralized logging solutions, optimizing configurations, and fine-tuning bulk load processes. Additionally, the engineer will participate in technical discussions, advocate for logging best practices, troubleshoot issues, and plan for effective cluster capacity.
What Your Impact Will Look Like:
Elasticsearch and Logging Solutions:
Implement \& Manage ELK stack solutions, contribute to Design centralized logging solutions.
Configure Observability metrics and parameters
Setup \& Manage Elasticsearch indices and self-hosted clusters \& Optimize configurations and fine-tune bulk load processes
Integrate web APIs for enhanced functionality.
Technical Leadership:
Participate actively in technical discussions.
Advocate for logging best practices across teams.
Troubleshoot complex issues related to logging and data ingestion.
Plan and manage cluster capacity effectively.
CI/CD Pipeline Development:
Design, implement, and manage CI/CD pipelines to streamline software development and deployment.
Collaborate with development teams for efficient code integration and delivery.
Infrastructure Automation:
Develop scalable and reliable cloud infrastructure solutions using infrastructure as code.
Write and maintain scripts for infrastructure provisioning and management.
Containerization and Orchestration:
Create and maintain Docker images for application containerization.
Deploy and manage Kubernetes clusters.
Utilize Helm charts for standardized and efficient application deployment.
Artifact Management and Security Scanning:
Manage artifact repositories for storage and versioning.
Conduct security scanning to ensure artifact integrity and compliance.
Cloud Security and Secrets Management:
Define and enforce security policies across cloud environments.
Secure sensitive data using secrets management solutions.
Integrate secrets management seamlessly with systems and applications.
Collaboration, Mentorship, and Continuous Improvement:
Mentor junior engineers and share technical expertise.
Maintain comprehensive documentation of systems and processes.
Stay updated with industry trends and propose innovations to enhance system reliability and efficiency.
You Will Love This Job If You Have:
5+ years of extensive experience with Elasticsearch and ELK stack implementations \& Observability (certification is an added advantage).
Good proficiency in using AI/ML tools in DevOps for writing codes to troubleshoot issues.
Proficiency in CI/CD tools, infrastructure as code, Cloud Services, Docker, Kubernetes, Helm, artifact management, security scanning, and secrets management.
Strong understanding of CI/CD pipelines and infrastructure automation.
Demonstrated ability to enforce security compliance and best practices.
Excellent problem-solving skills and a collaborative mindset.
Proven track record of mentoring team members and driving continuous improvement initiatives.
About Us: Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements* Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team* We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture* At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
A few culture highlights include – Employee Resource Groups to encourage diverse voices
Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact* We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits: At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance.
Here’s what you can expect as a India-based team member:
Flexibility \& Balance
Paid Time Off– Take the time you need to rest, recharge, and live your life.
Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
Work From Home Reimbursement – Support a productive home office environment.
Health \& Wellness
Private healthcare benefits - Comprehensive coverage for you and your family.
On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Fitness Reimbursement \& Cycle Program – Stay active, your way.
Critical Illness and Life Insurance Benefits
Family \& Future
Paid Parental Leave - For both birthing and non-birthing parents.
Pension plan with employer contributions
Growth \& Recognition
Online Learning Platforms – Fuel your professional development.
Competitive Salary \& Bonuses – Your contributions are valued and rewarded.