HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.
To learn more about how we can supercharge progress for you, visit www.hcltech.com
Job Summary
We are looking for an expert DBA, recognized for their rigor, responsiveness, and ability to manage critical environments autonomously within multidisciplinary teams.
The criticality of the role requires a high level of expertise; an “operator” profile will not be considered.
The candidate must enjoy working in production and be motivated by solving complex and non-standard issues.
Responsibilities
Conduct technical studies and recommend IT system improvements
Design and document architecture and production processes
Develop and implement operating procedures for supported technologies
Report and debrief on incidents and changes
Address security recommendations and drive continuous improvement
Provide Level 3 technical support; manage complex incidents (JIRA, postmortem)
Oversee DBMS obsolescence (patches, migrations)
Proactively solve technical and security issues
Lead evolution projects and database migrations to the cloud
Ensure daily production operations and critical environment performance
Draft detailed architecture documentation
Ensure compliance with security standards (NIST)
Prepare and deliver technical presentations, address security and architecture challenges
Deliverables
Technical studies
Architecture files (if applicable)
Operating/production processes
Operating/production procedures for supported technologies
Reporting and debriefing of interventions (incidents, changes)
Responses to security recommendations
Mandatory Skills
Expertise in Oracle, PostgreSQL, SQL Server, and MongoDB
Advanced troubleshooting, expert support, rapid analysis and resolution of complex incidents
Level 3 technical support and management of complex technical incidents
Drafting of architecture files and postmortem reports
Management of obsolescence (patches, migrations, evolutions)
Confirmed experience in tracking evolution projects and migrating to the cloud
Ability to autonomously manage critical environments, define and document operating processes
Appreciated Skills
Experience with Elastic Search and MySQL
Technical assistance for new projects
Handling JIRA requests within the scope
Leadership on technical and security issues, strong proposals for continuous improvement
Openness to other vendors for cloud migration or support, as needed
Benefits
A supportive, diverse, and global team with a brilliant culture.
Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
To know more about us visit – www.hcltech.com
Contexte
Ce poste est destiné à un(e) DBA expert(e), reconnu pour sa rigueur, sa réactivité, et sa capacité à gérer des environnements critiques de manière autonome au sein d'équipes pluridisciplinaires.
La criticité du rôle nécessite un haut niveau d'expertise, un profil « opérateur » ne sera pas pris en compte.
Le candidat doit aimer travailler en production et être motivé par la résolution de problèmes complexes et non standard.
Responsabilités
Réaliser des études techniques et recommander des améliorations au système informatique
Conception et documentation de l'architecture et des processus de production
Élaborer et mettre en œuvre des procédures d'exploitation pour les technologies prises en charge
Rapports et débriefing sur les incidents et les changements
Appliquer les recommandations de sécurité et favoriser l'amélioration continue
Fournir un soutien technique de niveau 3 ; gérer des incidents complexes (JIRA, post-mortem)
Superviser l'obsolescence des SGBD (correctifs, migrations)
Résoudre de manière proactive les problèmes techniques et de sécurité
Piloter des projets d'évolution et des migrations de bases de données vers le cloud
Assurer les opérations de production quotidiennes et les performances des environnements critiques
Rédiger la documentation détaillée de l'architecture
Assurer le respect des normes de sécurité (NIST)
Préparer et réaliser des présentations techniques, relever les défis de sécurité et d'architecture
Livrables
Etudes techniques
Fichiers d'architecture (le cas échéant)
Processus d'exploitation/production
Procédures d'exploitation/production des technologies prises en charge
Reporting et débriefing des interventions (incidents, changements)
Réponses aux recommandations de sécurité
Compétences obligatoires
Expertise dans Oracle, PostgreSQL, SQL Server et MongoDB
Dépannage avancé, assistance d'experts, analyse et résolution rapides d'incidents complexes
Support technique de niveau 3 et gestion d'incidents techniques complexes
Rédaction de dossiers d'architecture et de rapports post-mortem
Gestion de l'obsolescence (patchs, migrations, évolutions)
Expérience confirmée dans le suivi de projets d'évolution et la migration vers le cloud
Capacité à gérer de manière autonome des environnements critiques, à définir et à documenter les processus d'exploitation
Compétences appréciées
Expérience avec Elastic Search et MySQL
Assistance technique pour de nouveaux projets
Gestion des requêtes JIRA dans le périmètre
Leadership sur les questions techniques et de sécurité, propositions fortes d'amélioration continue
Ouverture à d'autres fournisseurs pour la migration vers le cloud ou le support, au besoin