We have an exciting role as a Data Integration Analyst with Healix in Esher.
Reporting to the Head of Customer Success, you will be part of the Data Integration team responsible for the timely delivery of data integrations covering Travel Risk Management data from intermediary data processing companies and end user organisations. The integrations delivery also over-arches Single Sign On and Employee data integrations with Clients and Third-Party Travel Management Companies (TMCs). The Data Integration team is part of the Customer Success team, responsible for the smooth onboarding of new clients and additional services for existing clients. The role is hands-on and client-facing, working closely with internal teams to deliver a best-in-class customer experience.
What we are looking for:
Prior experience: previous experience supporting existing operational integrations; experience analysing data handshake processes; experience analysing hierarchical files in form of xml and json source data files; advanced experience level and understanding of methods used investigating data integration issues; experience implementing new data integrations, as well as guiding and advising on benefits \& drawbacks of different integration methods.
Technical acumen and knowledge: familiarity with database management tools and utilities used for interrogating data sources; advanced understanding of SQL; understanding of SDLC in relation to data integration implementations; familiarity with test cycle management, test script execution, and logging defects and issues found during test cycles; the ability to identify and propose technical improvements for existing and new integration initiatives. Good understanding of GDPR and Data Privacy as it relates to data protection.
Tools proficiency: proficiency in MS, SQL Management Studio, MS Desktop Productivity Tools including Word, PowerPoint, and Excel; familiarity with Jira, Confluence, SSRS, Power BI and Test Rail (Test Management System).
Communication skills: the ability to consider technical situations, queries, or enquiries and advise and guide based on knowledge and understanding of Healix integration methods; the ability to influence through reasoned arguments and effectively communicate technical matters to non-technical users; the ability to confidently present ideas within a matrix structure to diverse audiences across varying levels of seniority.
Management skills: the ability to drive agile projects; the ability to manage time and complete tasks efficiently; the ability to manage multiple workstreams and activities concurrently.
Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics.
Relevant qualifications
Ideally we are looking for a candidate with a degree or equivalent.
Due to the nature of the role, flexibility of working hours to accommodate client needs is essential.
About The Role
Key Activities include but are not restricted to:
This position denotes the following essential responsibilities and deliverables:
Successfully deliver Travel Risk Management data integrations.
Successfully deliver data and SSO integrations within agreed SLAs and timelines.
Resolve integration issues.
Plan and proactively communicate the integration process, timelines and status updates to internal colleagues, senior management, Clients and Third Parties.
Control and report costs related to integrations.
Required Criteria
Confidence with working across Excel and SQL large datasets
Experience dealing directly with senior management and clients
Tools proficiency in MS, SQL, Management Studio, Jira, Confluence, SSRS, PowerBI and Test Rail
Desired Criteria
Knowledge of medical and travel assistance
Power BI
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.
We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Company Benefits
Commitment to career development
We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.
We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities
Salary
£30,000.00 per year