Role \& responsibilities:
Formulation \& Review of existing Mortgage product Programs, Policies \& enhancements to the program. Formulate regional /state policies for different regions/states for Secured Business product and its implementation
Process Enhancements \& consistent improvements to streamline existing processes on Logins, Disbursements, systems for enhanced TAT \& customer experience.
In - charge of implementing \& improving CRM system for efficient lead inflow tracking \& monitoring
Preparation of Regional and PAN India business performance decks \& highlight Key Areas for Growth including Productivity and other revenue vectors \& conduct monthly reviews with respective Regional Heads
Preparation of Business Review decks \& Senior Management presentations highlighting Business, Portfolio, Delinquencies \& Key takeaways
Competition Benchmarking with industry /bureau data analytics on expansion in new geographies, existing market dynamics, business potential etc on the existing LAP segment
Profit \& Loss Management of the product