Some careers have more impact than others.
If youâre looking for a career where you can make a real impression, join Hang Seng and discover how valued youâll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth (RBW) Credit and Financial Crime Risk Control - Credit Control Services
We are currently seeking a high caliber professional to join our team as Senior Manager, Credit Control Services.
Principal responsibilities
Devise and implement effective collection tactics and strategies to contain delinquencies and losses
Manage and establish service standard for external agencies/legal firms to improve recovery performance
Review credit policies/processes developed by Retail Credit Risk and provide guidance on risk management related matters
Plan and co-ordinate a wide range of projects, operation, system and manpower related issues to ensure smooth delivery of credit collection services
Motivate team members by providing adequate training/ job rotations and identifying potential talents for succession planning
Requirements
University degree in Statistics, Risk Management, Economics, Business OR other relevant qualifications/experience
Minimum 10 years' managerial experience in credit risk, in relation to retail banking products
Strong supervisory skills to lead/manage a team to deliver excellent results
Good understanding of overall business dynamics, particularly with Retail Banking and project management
Good understanding of portfolio management technique including analytics
Creative thinking and business acumen
Proficiency in both English and Chinese, fluency in Putonghua an advantage
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Youâll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
https://www.linkedin.com/company/hang-seng-bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited