Data Center Facility Engineer at Smartdc

At i3D.net, we provide world-class global coverage with one of the most interconnected networks in the world. Our solutions focus on low latency, zero packet loss, and unmatched scalability, enabling seamless experiences for millions of users worldwide. With dedicated support, bespoke solutions, and cutting-edge technology, we deliver reliable, cost-efficient infrastructure that empowers game developers and businesses to scale effortlessly. Partnering with major names like Nvidia, DuckDuckGo, Discord, and Ubisoft, we are shaping the future of gaming and network technology.

Smartdc is the data center brand of i3D.net and consists of four privately owned data centers. Our Rotterdam site covers more than 3500 m² and is built on Tier III+ architecture, with N+1 redundancy for cooling, uninterruptible power supplies and generators.

Why your role matters

As a Data Center Facility Engineer at Smartdc, you work as a facility engineer, focused on the physical infrastructure that keeps our data centers operational. You are close to the equipment, solving issues on the floor, keeping our power, cooling, fire safety and security systems in good shape, and helping us deliver reliable capacity to customers around the world. Your work makes the difference between “up” and “down” time, and your eye for detail helps us run a safe, stable and efficient data center.

Key Responsibilities

1. Infrastructure Operations \& Maintenance

Ensure continuous operation of critical systems: power, cooling, fire safety and security.

Perform preventive and corrective maintenance on electrical and mechanical equipment (generators, UPS, breakers and electrical panels, Heat pumps, CRAC units, PDUs).

Monitor environmental conditions (temperature, humidity) to maintain optimal performance.

2. Capacity Planning \& Optimization

Assess power and cooling capacity for new deployments.

Plan for future growth and ensure infrastructure scalability.

Optimize energy efficiency and implement sustainability measures.

3. Compliance \& Safety

Adhere to industry standards (e.g., ASHRAE, Uptime Institute, ISO).

Ensure compliance with local regulations and health \& safety protocols.

Conduct risk assessments and implement mitigation strategies.

4. Monitoring \& Incident Response

Use DCIM tools (Data Center Infrastructure Management) for real-time monitoring.

Respond to alarms and incidents promptly to minimize downtime.

Perform root cause analysis and document corrective actions.

5. Vendor \& Contractor Management

Coordinate with service providers for maintenance and repairs.

Review contracts and SLAs to ensure performance standards.

Supervise on-site work to maintain security and compliance.

6. Documentation \& Reporting

Maintain accurate records of equipment, maintenance logs, and incidents.

Prepare reports on energy usage, capacity, and reliability metrics.

Update standard operating procedures (SOPs) regularly.

Keep the operational costs under control

7. Project Support

Assist in data center buildouts, upgrades, and migrations.

Collaborate with IT teams for hardware installations and cabling.

Ensure minimal disruption during infrastructure changes.

What success looks like in the first year

You know the place inside out, from the layout to how all core systems tie together in our Rotterdam data center.

You solve issues quickly and calmly, keeping the infrastructure steady and uptime high.

You’ve built strong working relationships with i3D teams, suppliers, and international colleagues.

You share practical ideas that help improve energy use, monitoring, and day-to-day maintenance.

Your documentation is clear and on point, making audits, upgrades and projects run a lot smoother.

About you

Experienced with (data center) power systems: You have 3+ years of hands-on work with UPS units, generators, battery banks, switchgear and the electrical systems that keep the facility powered and stable.

Experienced with cooling and mechanical systems: You know your way around CRAC units, heat pumps and chilled water systems, and you can diagnose and solve cooling issues when conditions shift.

Comfortable fixing issues on the floor: When a UPS alarm appears, a generator needs testing, a fire panel warns you or a PDU acts up, you go to the equipment and solve the issue directly.

Understanding how facilities support IT: You know how power, cooling and airflow influence the IT load and what changes in density or airflow mean for temperature, redundancy and stability.

Calm problem solver: You read alarms, trace issues, and restore systems without drama.

Strong team contributor: You work easily with other engineers, vendors and project teams and keep communication simple and clear.

Language: Fluent in Dutch and English (spoken and written)

On-Call: You’re comfortable with a rotating on-call schedule, where you’ll be on call for one week every 5 weeks, with extra pay for your time. On-call responsibilities begin after 6 months.

Location: You live within approximately one hour’s drive from Rotterdam to ensure timely on-site support.

Why Join i3D ?

Serious data center tech: Get hands-on with Tier III+ infrastructure, from UPS and generators to cooling systems, monitoring tools and everything that keeps a modern data center running.

Strong benefits package: Competitive salary, annual bonus, 25 vacation days (plus national holidays), travel allowance and a premium-free pension.

Grow your skills: Access to career development support, technical learning, and education reimbursement.

Ubisoft perks: Lifetime access to Ubisoft’s game library plus two free games every year.

Stay active and unwind: Use our in-house gym in Rotterdam or relax in our game or music rooms when you need a break