Support incident management and service requests' customer support
Design, implement, and maintain CI/CD pipelines to support automated testing and deployment.
Collaborate with software development and IT operations teams to deliver high-quality software and services.
Implement and manage monitoring and logging systems to ensure system health and performance.
Automate repetitive tasks and processes using scripting languages
Troubleshoot and resolve issues related to application performance, infrastructure, and security.
Ensure security best practices are followed throughout the development and deployment process.
Maintain and enhance configuration management tools
Participate in on-call (IA) rotations to provide 24/7 support for critical systems.
Continuously evaluate and improve DevOps tools, processes, and practices.
Document procedures, configurations, and troubleshooting steps.
Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
Good knowledge on software configuration management systems
Awareness of latest technologies and Industry trends
Logical thinking and problem solving skills along with an ability to collaborate
Ability to assess the current processes, identify improvement areas and suggest the technology solutions
One or two industry domain knowledge
Client Interfacing skills
Project and Team management