Role: Data Analyst
Location: Dublin, Ireland (3-4days/week On-Site)
Job Type: Contract
Who are we looking for?
We are looking for 10+ years’ experience Data Analyst, who would leverage powerfully insightful data to inform our systems and solutions, and we’re seeking an experienced pipeline-centric data engineer to put it to good use in building out ETL and Data Operations framework (Data Preparation / Normalization and Ontological processes).
Technical Skills:
5–7 years of experience in data roles such as Data Analyst, Analytics Engineer, or Data Scientist
Expertise in Splunk queries
Familiarity with Python or another scripting language for data analysis and automation
Well versed in ServiceNow IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM) capabilities
Strong communicator who can collaborate effectively with technical and non-technical stakeholders
Communication skills, especially for explaining technical concepts to nontechnical business leaders
Strong business acumen and the ability to translate complex data into clear recommendations
Ability to work on a dynamic, research-oriented team that has concurrent projects
Should have experience with cloud platforms like AWS, Azure, and GCP
Data analysis and visualization skills: analyze telemetry data to identify trends and patterns and create visualizations to communicate insights.
A focus on impact - you don’t stop with just recommendations but ensure to see work through to changing the business and driving enterprise value
Professional certification in Data Analytics tools preferably
General understanding of distributed systems
Experience in Insurance domain preferable
Key Responsibilities and Skill
Looking for a Senior Data Analyst for data team to help build a strong foundation for decision-making across the company, work closely with cross-functional stakeholders in Product, Engineering, and Finance to turn data into actionable insights and improve how we operate at scale
Build trusted, scalable data models that serve as the foundation for analytics and reporting across the company
Partner with stakeholders across product, design, engineering, and finance to uncover insights and support strategic initiatives
Develop clear reporting and dashboards to drive performance visibility and accountability across teams
Conduct in-depth analyses to evaluate feature usage, business performance, and customer behavior
Set up thresholds and tweak existing ones to ensure relevant alerts are reported
Build OOB dashboards and templates. To group the servers and applications by CIOs, etc, to make sense of data and customized working with Splunk.
Monitoring and Alerting: Establish monitoring systems and alerts to detect anomalies and performance issues in real-time.
Qualification:
Somebody who has at least 10+ years of work experience who has played Data Analyst role.
Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related discipline
Education qualification: Any degree from a reputed college.