Company Description
Intellihub is committed to simplifying the energy transition – as a leader in smart metering across ANZ and innovator of solar, battery, EV, virtual power plant and home electrification solutions.
With strong leadership supporting you, a career at Intellihub is defined by flexibility, growth and a deeply fulfilling experience. We're changing energy – bring yours.
Job Description YOUR TEAM
Our Operations team plays a vital role in delivering exceptional service to customers across New Zealand and supporting our internal teams. We’re committed to carrying out safe, efficient, and compliant field installations and services that our customers can trust. We’re always looking for ways to improve, enhancing our processes, strengthening our performance, and creating an environment where our people can do their best work.
YOUR ROLE
The position is responsible for ensuring our field providers and installers meet or exceed agreed delivery targets while closely managing costs and continuing to look for further performance and cost efficiencies.
YOUR KEY ACCOUNTABILITIES
Drive field performance by all field contractors to deliver cost efficient and productive field work with a continuous improvement mindset
Work with other parts of the NZ business including operations to ensure work is delivered on time and with the right information to drive field performance
Being the key point of contact with field providers for regular performance review meetings and drive resulting actions
Providing input into technical processes, product development and training with a field delivery performance mindset
Reviewing all field provider invoices to validate accuracy, identify areas where costs could be reduced and drive through necessary changes
Engage with Australian counterparts to share productivity and cost efficiency ideas
Ensuring the highest standards of health and safety are maintained through any productivity or cost driven changes
Promote a safe and healthy work environment and contribute to continual improvement in quality and performance at Intellihub by complying with all relevant policies and procedures
KEY RELATIONSHIPS
NZ Field providers
NZ Operations Service Delivery, H+S and Supply Chain
Engineering
Finance
Qualifications
Experienced in managing service providers and multiple stakeholders to achieve agreed business outcomes
Experience in cost management and driving cost reduction with service providers
Experienced and demonstrated strong communication skills and problem solving
Ability to engage and influence at all levels from contractors to senior management
Excellent interpersonal skills including oral and written communication
Able to work collaboratively and effectively within a team environment
Drive and perseverance to achieve business outcomes
Additional Information
Sound exciting? Apply now and be part of a team that's shaping the future of energy. For further information, please contact Julie on careers@intellihub.com.au.